IT Helpdesk Technician (Oakland, CA)
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About The Position
At Energy Solutions, we focus on the big impacts. We believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are currently seeking an IT Helpdesk Technician I. This role will be responsible for responding to IT support requests, which include but are not limited to: physical equipment setup and troubleshooting, responding to support requests via ticket systems or as directed by a manager/supervisor, and the shipping or other delivery of IT equipment. Related duties will include keeping track of IT inventory, ensuring that hardware is available for incoming employees, and the collection and repurposing of hardware from former employees. Hardware management responsibilities will also include maintenance, troubleshooting, and occasionally procurement of audio/visual equipment used in meeting/conference rooms throughout the company.
