IT Helpdesk
Allegis Group•Lansing, MI
459d
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About The Position
The IT Helpdesk position is designed for an enthusiastic and energetic individual who will serve as the first level of technical support for customers. The role requires a broad knowledge of computer software, hardware, and networks, as well as strong problem-solving skills. The candidate will be responsible for troubleshooting issues, managing service requests, and providing excellent customer service in a calm and engaging manner.
