IT Infrastructure Analyst

$88,650 - $128,502/Yr

City Of Chandler Arizona - Chandler, AZ

Part-time - Mid Level

Onsite - Chandler, AZ

About the position

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Infrastructure Analyst. This full-time position is scheduled to work 5 days a week, 8 hours per day, and offers a unique opportunity to be part of a diverse and inclusive environment that values innovation and professional growth. As an IT Infrastructure Analyst, you will play a crucial role in designing, implementing, and maintaining the city's cutting-edge infrastructure, ensuring that our technology services and support are delivered effectively to our community. You will work with the latest technologies and business automation tools to enhance how we serve our citizens, elected officials, management, and staff. Your contributions will help drive innovation and improve the technological capabilities of the city, making a real difference in our community. In this role, you will be responsible for managing and administering various systems and services, including Microsoft-based solutions, Linux servers, and advanced virtualization technologies. You will develop and enforce security policies to protect our data and systems, configure Azure Single Sign-On for secure authentication, and oversee the administration of Microsoft 365 services. Additionally, you will monitor system performance, troubleshoot issues, and collaborate with cross-functional teams to support innovative business initiatives. Staying current with emerging technologies and industry trends will be essential to drive continuous improvement and innovation within the IT department. The City of Chandler offers a robust benefits package, including paid time off for volunteering, medical, dental, and vision coverage, paid vacation and sick leave, and contributions to the Arizona State Retirement System. You will also have access to professional development opportunities, tuition reimbursement, and a wellness program with incentives. Join us to be part of a collaborative, forward-thinking team that values continuous improvement and excellence in service delivery.

Responsibilities

• Design, deploy, and manage Microsoft-based solutions, including Windows Server and Active Directory.
• Administer and maintain Linux servers and environments for optimal performance and security.
• Implement and manage VMware virtualization solutions, including regular updates and maintenance.
• Develop and enforce security policies, procedures, and protocols to protect data and systems.
• Configure and manage Azure Single Sign-On (SSO) for secure authentication.
• Deploy and manage cloud infrastructure and services, focusing on Azure and other platforms.
• Oversee the administration and support of Microsoft 365, including Exchange Online and SharePoint.
• Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
• Collaborate with cross-functional teams to support innovative business initiatives and projects.
• Stay current with emerging technologies and industry trends to drive continuous improvement.
• Manage Windows Updates and VMware Updates to keep systems secure and up to date.
• Administer and maintain Active Directory, including Azure AD.
• Manage system certificates and DNS configurations for a secure infrastructure.
• Ensure compatibility and support for Microsoft Windows 2019/2022 environments.
• Create and maintain comprehensive documentation of systems configurations and processes.
• Oversee the management of Windows and Linux servers.
• Manage Distributed File System (DFS) and file systems, including SMB and NFS.
• Ensure accurate Network Time Protocol (NTP) settings.
• Manage Linux CUPS printing services.
• Handle VRA/VRO automation tasks.
• Administer Group Policy Objects (GPO) on the server side.
• Oversee Windows Server Update Services (WSUS) for updates.
• Handle datacenter operations, including managing fiber switches for SAN.
• Maintain scripts and scheduled tasks on servers.
• Implement and manage VxRail, Dell PowerStore, SAN/NAS technologies.
• Manage Rubrik backup and other backup technologies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• 5+ years of proven experience as a Systems Engineer or similar role.
• In-depth knowledge of Microsoft products (Windows Server, Active Directory, DNS, DHCP, etc.).
• Strong experience with Linux administration.
• Proficiency in VMware virtualization technologies.
• Solid understanding of security principles and best practices.
• Experience with Azure SSO and cloud services.
• Expertise in Microsoft 365 administration and support.
• Familiarity with network infrastructure and protocols.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional, CompTIA Security+, etc.) are a plus.

Nice-to-haves

• Extensive experience with Windows Server administration, including installation, configuration, and maintenance.
• Proficiency in managing Active Directory, Group Policy, DNS, and DHCP.
• Strong knowledge of Windows Server Update Services (WSUS) for patch management.
• Experience with PowerShell scripting for automation and task management.
• Familiarity with Microsoft System Center Configuration Manager (SCCM) for deploying and managing Windows applications.
• Understanding of Windows security best practices, including managing firewalls, antivirus, and intrusion detection systems.
• Experience with Azure Active Directory and integration with on-premises Active Directory environments.
• Familiarity with backup and disaster recovery solutions for Windows environments.
• Knowledge of file system management, including Distributed File System (DFS) and Network File System (NFS).
• Experience with virtualization technologies, particularly VMware, in a Windows environment.
• Experience with cloud infrastructure and automation tools.
• Knowledge and experience with VxRail, Dell PowerStore, SAN technologies, and Rubrik backup solutions.

Benefits

• Up to 8 hours paid time off annually to volunteer in the community.
• 3 medical plans to choose from along with dental and vision coverage.
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual.
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual.
• 12 paid holidays per year, plus Winter Break at the end of the year.
• 100% city contribution match to Arizona State Retirement System.
• City contributions of 1% gross wages per pay period to deferred compensation.
• Robust Employee Wellness program with $350 incentive.
• Professional development opportunities.
• Tuition reimbursement up to $5,250 annually, $3,200 for part-time employees.
• Free Tumbleweed Recreation Center membership.
• Flexible schedule/remote work options (when available).