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About the position
The IT Infrastructure Engineer at AGP is responsible for implementing and supporting technical solutions that ensure the availability, performance, and recovery operations in enterprise-class, multi-user computing environments. This role involves leading projects, collaborating with IT teams and business stakeholders, and managing various infrastructure components to meet business and technical requirements.
Responsibilities
- Deliver and maintain complex infrastructure solutions, including multiple-user platforms, network, and storage solutions according to business and technical requirements.
- Guide and implement high availability and disaster recovery solutions that mitigate outages.
- Steer projects or stages of projects and lead others in the proper and effective application of project management processes and procedures.
- Conduct quality reviews to ensure projects are delivered on time, within budget, and according to the approved scope and design specifications.
- Guide and assist others in effectively investigating and diagnosing incidents and root cause analysis of problems.
- Develop, implement and document solutions promptly and validate with users that service has been restored.
- Direct collaboration and requirements gathering with application developers focusing on infrastructure components for new projects and production support scenarios.
- Implement security controls and standards for supported platforms.
- Collaborate with internal and external partners to implement appropriate solutions to mitigate technical system vulnerability.
Requirements
- Associate's degree in Information Technology or equivalent.
- 8+ years of network administration experience.
- Knowledge of Cisco UCS server systems, Azure and Office 365 tenant administration as well as VMware.
- Understanding of local-area and wide-area networking.
- Familiarity with high available storage networks.
- Project management, planning, organizing and customer service skills.
- Excellent written and oral communication skills.
- Proven ability to attend to details.
- Ability to travel 10% of the time.
Benefits
- 100% employer funded pension plan
- 401k retirement plan (Roth or Traditional options) with a company match
- Health, dental and vision insurance
- Health savings account, medical and dependent care flex spending accounts
- Long term & short term disability insurance
- Life insurance
- Wellness program
- Paid vacation and holidays
