Wolters Kluwer - Austin, TX
posted 4 months ago
The Cloud Operations Engineer at Enablon is a pivotal role responsible for maintaining and enhancing the fully automated infrastructure that delivers our solutions to customers in the Public Cloud. This position requires a strong focus on automation and the ability to build scalable infrastructure while troubleshooting performance issues. The ideal candidate will be passionate about technology and understand the importance of providing high-quality services to customers. Reporting to the Cloud Operations Manager, you will collaborate with a team of Cloud Operations Engineers and Architects, primarily working within the Azure and AWS environments. In this role, you will be tasked with ensuring that all systems are available and performing in accordance with the expected Service Level Agreements (SLAs). You will be responsible for adding new tools and maintaining existing ones, such as Terraform, TeamCity, ThousandEyes, SumoLogic, and VictorOps. Your experience with automation tools will be crucial in building infrastructure that scales effectively. You will also utilize GitOps practices to promote changes through various environments, ensuring that peer reviews and approvals of technical changes are conducted efficiently. Collaboration is key in this position, as you will work closely with internal Product, DevOps, and Support teams to develop the next generation of software delivery pipelines. Additionally, you will need to maintain operational security awareness and continuously improve security and compliance controls. As part of your responsibilities, you will also perform 24x7 on-call duty to provide support for infrastructure-related issues, ensuring that our services remain reliable and efficient.