Wolters Kluwer - Kennesaw, GA
posted 4 months ago
The Cloud Operations Engineer at Enablon is a pivotal role responsible for maintaining and enhancing the fully automated infrastructure that delivers our solutions to customers in the Public Cloud. This position requires a strong focus on automation, as well as experience in building scalable infrastructure and troubleshooting performance issues. The ideal candidate will be passionate about technology and understand the importance of providing high-quality services to customers. Reporting directly to the Cloud Operations Manager, you will collaborate with a team of Cloud Operations Engineers and Architects, working primarily within the Public Cloud environments of Azure and AWS. In this role, you will be tasked with ensuring that all systems are available and performing in accordance with the expected Service Level Agreements (SLAs). You will be responsible for adding new tools and maintaining existing ones, including Terraform, TeamCity, ThousandEyes, SumoLogic, and VictorOps. A significant part of your responsibilities will involve using automation tools like Terraform to build infrastructure that can scale effectively. You will also utilize GitOps practices to promote changes through various environments, ensuring that all technical changes undergo peer reviews and approvals. Collaboration is key in this position, as you will work closely with internal Product, DevOps, and Support teams to develop the next generation of software delivery pipelines. Additionally, you will need to maintain a strong awareness of operational security, continuously seeking ways to enhance security and compliance controls. As part of your duties, you will also be required to perform 24x7 on-call support to address any infrastructure issues that may arise, ensuring that our services remain reliable and efficient.