IT Infrastructure Security Project Manager

ExecRecruitment - Addison, TX

Full-time

Remote - Addison, TX

About the position

The IT Infrastructure Security Project Manager will lead various technology initiatives to support the company's business priorities, focusing on security and compliance within IT infrastructure. This role involves collaboration across IT and business units, managing service providers, and ensuring effective communication of strategic directions at the executive level.

Responsibilities

• Lead a wide range of technology initiatives and services to support the business priorities of the company.
• Collaborate within and outside of IT to understand growing business demands in the End User Services (EUS) space.
• Develop and maintain security reporting to provide real-time and on-demand compliance status.
• Maintain an up-to-date understanding of emerging trends in information security risks; apply new techniques and trends, in-line with overall information security objectives.
• Manage critical monitoring functions across all applications and infrastructure services.
• Collaborate with the cyber security operations center to respond to critical cyber alerts and events.
• Coordinate storm and other operational responses across all IT groups.
• Strengthen the organizations services in End User Support, Network Operations Center (NOC), and the Service Desk.
• Ensure integration within and between IT domains by streamlining requests that are received by EUS or the Service Desk.
• Set ambitious and clear vision for the team and communicate it effectively within the Infrastructure and Operations team and external partners.
• Manage service provider services and accountability to meet SLAs, deliverables and obligations.
• Develop metrics with service provider to measure key areas that impact delivery of the service to our customers.
• Verify vendor data for meeting SLAs and manage vendor payments on a monthly basis in collaboration with Vendor Management Office group.
• Manage asset inventory and internal budget for desktops, laptops and peripheral equipment.
• Identify areas for continuous improvements across the team including the vendor, refine current SLAs and evaluate potential new SLAs for managing vendor service delivery.
• Manage projects including but not limited to resources, scope, budget (costs), schedule and overall project plans.
• Monitor the IT and business industry as well as best practices and develop strategies for operations of EUS, NOC and Service Desk.
• Communicate and influence strategic direction and represent IT at senior executive level meetings.

Requirements

• Bachelor's Degree and a minimum of 6 years work experience to include at least four (4) years experience in IT Infrastructure and Operations in any industry.
• Master's Degree and a minimum of 5 years work experience to include at least two (2) years experience in IT Infrastructure and Operations in any industry.