IT Infrastructure Technical Project Manager

Birlasoft - Hartford, CT

Full-time - Mid Level

Hartford, CT

10,001+ employees

Professional, Scientific, and Technical Services

About the position

An IT Infrastructure Technical Project Manager plays a crucial role in ensuring the smooth operation and management of an organization's IT infrastructure. This role involves overseeing the technical aspects of the IT environment, which includes hardware, software, networks, and data centers. The IT Infrastructure Technical Project Manager is responsible for leading a team of IT professionals and ensuring that all infrastructure projects are completed on time and within budget. This position requires a deep understanding of IT infrastructure components and the ability to manage multiple projects simultaneously while maintaining high standards of quality and performance. The IT Infrastructure Technical Project Manager will oversee and manage the organization's IT infrastructure, including servers, storage, networking, and data centers. They will lead and mentor a team of IT professionals, including system administrators, network engineers, and support staff. The role also involves planning, executing, and overseeing IT infrastructure projects, ensuring they are completed on time and within budget. Additionally, the manager will monitor and forecast infrastructure capacity needs to ensure scalability and performance, implement and enforce security policies, manage vendor relationships, maintain comprehensive documentation, develop disaster recovery plans, and manage budgets for infrastructure projects. This position requires strong leadership skills, technical expertise, and the ability to communicate effectively with various stakeholders. The IT Infrastructure Technical Project Manager must also possess strong analytical and problem-solving skills to troubleshoot and resolve complex technical issues. Understanding cybersecurity principles and practices is essential to protect the IT infrastructure from threats and vulnerabilities. The role is critical in ensuring that the organization's IT infrastructure is robust, secure, and capable of supporting business operations effectively.

Responsibilities

• Oversee and manage the organization's IT infrastructure, including servers, storage, networking, and data centers.
• Lead and mentor a team of IT professionals, including system administrators, network engineers, and support staff.
• Plan, execute, and oversee IT infrastructure projects, ensuring they are completed on time and within budget.
• Monitor and forecast infrastructure capacity needs to ensure scalability and performance.
• Implement and enforce security policies and practices to protect the IT infrastructure from threats and vulnerabilities.
• Manage relationships with hardware and software vendors, negotiate contracts, and oversee procurement.
• Maintain comprehensive documentation of infrastructure configurations, processes, and procedures.
• Develop and test disaster recovery and business continuity plans to ensure data integrity and availability in case of a failure.
• Develop and manage budgets for infrastructure projects and operational costs.
• Track SLA compliance and performance metrics, regular SLA reporting and performance review with team and client.

Requirements

• A bachelor's degree in computer science, Information Technology, or a related field is usually required.
• Several years of experience in IT infrastructure roles, with a background in servers, storage, networking, and data centers.
• Deep knowledge of IT infrastructure components, including servers, storage, networking, virtualization, and cloud services.
• Strong leadership skills to manage and motivate a technical team.
• Effective communication skills for collaborating with other departments and stakeholders.
• Ability to plan, execute, and oversee projects efficiently, including managing resources and timelines.
• Strong analytical and problem-solving skills to troubleshoot and resolve complex technical issues.
• Understanding of cybersecurity principles and practices to protect the IT infrastructure.
• Skills in negotiating and managing relationships with hardware and software vendors.
• Experience in managing budgets and controlling costs related to IT infrastructure.
• Ability to adapt to new technologies and changing business needs.
• Excellent verbal and written communication skills for interacting with team members, stakeholders, and vendors.

Nice-to-haves

• Experience in the financial services industry.

Benefits

• Collaborative and inclusive company culture.
• Competitive salary and comprehensive benefits package.
• Professional growth and development opportunities.