IT Infrastructure Technology Scrum Master

Northshore Resources - Bloomington, MN

Full-time - Mid Level

Bloomington, MN

Professional, Scientific, and Technical Services

About the position

The Scrum Master will support the IT Infrastructure Technology teams by coaching them on self-management and cross-functional collaboration. This role is crucial in demonstrating the value of completing high-value increments of work, removing impediments to progress, and fostering a positive and productive team environment.

Responsibilities

• Facilitates the activities of an Agile team, encouraging self-management of work iterations.
• Ensures continuous improvement of self-organized teams through monitoring and coaching.
• Assists the Product Owner in maintaining a product strategy and roadmap through story mapping and other Agile activities.
• Works with the Product Owner to prioritize and refine the product backlog.
• Ensures all Scrum team events are positive, productive, and time-boxed.
• Removes impediments for the team and escalates issues as necessary.
• Actively participates in the company's internal ScrumMaster Community of Practice.
• Develops team members through coaching and fostering a positive work environment.
• Proactively identifies risks and dependencies, escalating with the Product Owner and leadership as necessary.
• Collaboratively partners with various levels throughout the organization to achieve goals and remove impediments.
• Radiates metrics such as the team's capacity, velocity, and health on an ongoing basis.
• Advocates for agile/iterative development practices within the organization.

Requirements

• 4-year degree
• 8+ years of information technology or product team experience
• 1+ years of experience in the ScrumMaster role
• Knowledge of various Agile approaches: XP, Kanban, etc.
• ScrumMaster Certification
• Understanding of Agile and iterative development fundamentals
• Expert facilitator and collaborator
• High energy, effective leader with an empowering attitude
• Excellent written and verbal communication skills
• Excellent problem-solving skills
• Proven collaboration skills
• Continual learner
• Knowledge of Agile targeted tools
• Experience working with IT Infrastructure applications and ServiceNow
• Strong knowledge of IT processes

Nice-to-haves

• Advanced Certified ScrumMaster (A-CSM) certification or a strong desire to pursue it

Benefits

• Remote work options available
• Occasional onsite meetings
• Potential for future full-time employment conversion