IT Lead Technician

Robert Half - Danbury, CT

Full-time - Mid Level

Danbury, CT

Administrative and Support Services

About the position

The IT Lead Technician at Robert Half is responsible for leveraging expertise in IT operations and infrastructure to deliver technical solutions that enhance client success. This role emphasizes collaboration within a forward-thinking team, allowing for significant influence in decision-making through technology. The position requires strong problem-solving skills and the ability to manage technical teams effectively.

Responsibilities

• Deliver technical solutions that drive client success.
• Lead a team and manage IT projects effectively.
• Troubleshoot and resolve technical issues as they arise.
• Maintain and manage IT systems and networks.
• Ensure adherence to IT protocols and standards.
• Provide after-hours support and be available for potential weekend work.

Requirements

• Minimum of 2 years of experience in a similar role.
• Proficiency in Microsoft Outlook and MS Windows.
• Solid understanding of IT infrastructure and system architecture.
• Experience in troubleshooting and resolving technical issues.
• Strong communication and interpersonal skills.
• Ability to lead a team and manage projects effectively.
• Proven experience in IT project management and strategy implementation.
• Ability to work under pressure and meet tight deadlines.
• Sound problem-solving skills and quick decision-making abilities.
• Relevant Bachelor's degree or equivalent professional qualifications.
• Experience in managing and maintaining IT systems and networks.
• Knowledge of IT protocols and standards.
• High level of professionalism and ethical conduct.
• Ability to handle confidential information responsibly.
• Commitment to staying updated with the latest trends in IT.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) or deferred compensation plan
• Paid time off for vacation, personal needs, and sick time
• Paid holidays
• Choice Time Off (CTO) based on years of service