Jobs For Humanity - Stockton, CA
posted 4 months ago
The IT Logistics Technician at ComputerCare plays a crucial role in executing client requirements with a strong emphasis on provisioning and deployment services. This position is primarily responsible for managing the deployment and redeployment of IT assets, ensuring that devices are provisioned according to customer requests. The technician will also be tasked with gaining systems access for a variety of clients, which is essential for maintaining operational efficiency. In addition to these primary responsibilities, the technician will focus on asset management for storage customers, ensuring that all assets are accounted for and managed effectively throughout the designated areas. Effective communication is vital in this role, as the technician will need to collaborate with various departments within the organization. This collaboration is necessary for real-time asset movements and for implementing procedural changes that enhance productivity and efficiency. The technician will be involved in installing and configuring operating systems, software applications, and security software tailored to client needs, ensuring that each image meets the specific requirements and internal quality guidelines set by the customers. The role also includes conducting asset inventory through cycle counts, investigating discrepancies, and reporting findings to leadership. The technician must be physically capable of lifting, pushing, and pulling up to 40lbs daily, as this is a requirement of the job. The technician will also be responsible for onboarding and offboarding hardware and operating systems for special case clients, managing deployment request tickets, and collaborating with the Sales Development Team to ensure compliance with customer expectations. Overall, this position is integral to maintaining the high standards of service that ComputerCare is known for, aligning with the company's core values of empathy, curiosity, initiative, and accountability.