IT MANAGED SERVICE COMPANY - HELPDESK POSITION

$110,000 - $110,000/Yr

Buzz Cybersecurity - Irvine, CA

Full-time - Entry Level

Irvine, CA

11-50 employees

About the position

The Helpdesk position at Buzz Cybersecurity is designed for a multi-skilled team member who can adapt to an ever-changing work environment. The role involves understanding the IT Managed Service business model, providing technical support to clients, and collaborating with the team to implement new ideas and services. The company offers training for necessary skills, emphasizing the importance of commitment, character, and the ability to learn.

Responsibilities

• Level 1&2 Technical Troubleshooting
• Creating Reports
• Customer Service
• Phone and Onsite Support

Requirements

• Minimum of three years of computer skills
• Basic troubleshooting skills
• Proficiency in Microsoft Office
• Good typing ability (60 words per minute)

Benefits

• Unique opportunity to increase salary quickly
• Dynamic and fun work environment
• Opportunities to develop career and skills