IT Manager Digital Applications FT Days

Englewood Health PLLC - Englewood, NJ

Full-time - Mid Level

Englewood, NJ

About the position

Englewood Health is a leading healthcare provider committed to delivering exceptional patient care in the communities we serve. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring unique skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of fostering trust and improving the health and wellness of our patients. At Englewood Health, your skills and passion will help transform the future of healthcare. We have an exciting opportunity to support Englewood Health's digital transformation strategy. Reporting to the Chief Information Officer, the Manager of Digital Applications oversees and coordinates the selection, planning, development, implementation, and support of technology implementations for digital transformation projects. As the IT Digital Lead, you will manage the application development lifecycle for platform-based software implementations and coordinate IT applications; working directly with IT managers and team members to ensure successful implementations. You will serve as the IT liaison to the Digital Transformation leader and key operational and clinical stakeholders across the enterprise, and be a standing member of governance groups such as the digital steering committee and digital portfolio committee to coordinate and manage technology-enablement needs, issues, or escalations. In this role, you will ensure consistency in policies, standards, procedures, and processes across all applications while planning in an integrated environment. The ideal candidate must be experienced in various system development tools and techniques, understand the strengths and weaknesses of different approaches, develop aligned strategies, and thrive in a dynamic environment, with autonomy and accountability for delivering IT products and solutions.

Responsibilities

• Oversee and coordinate the selection, planning, development, implementation, and support of technology implementations for digital transformation projects.
• Manage the application development lifecycle for platform-based software implementations.
• Coordinate IT applications and work directly with IT managers and team members to ensure successful implementations.
• Serve as the IT liaison to Digital Transformation leader and key operational and clinical stakeholders across the enterprise.
• Participate as a standing member of governance groups such as the digital steering committee and digital portfolio committee.
• Ensure consistency in policies, standards, procedures, and processes across all applications while planning in an integrated environment.
• Facilitate project planning meetings to articulate project components and deliverables with high-level audiences.
• Develop, negotiate, and oversee IT contracts to ensure favorable representation for Englewood Health.

Requirements

• Minimum of ten (10) years experience required; four (4) years of recent experience in healthcare related field and/or business applications and information technology.
• Ability to facilitate and implement architecture, design and development efforts for applications required.
• General IT planning, implementation background and extensive experience with applications and systems required.
• Proficiency with standard digital project management tools and methodologies required.
• Knowledge and experience procuring, designing, implementing and delivering digital healthcare application tools and technologies, including digital front doors, patient communications, virtual triage, telemedicine, chatbot, appointment scheduling, etc.
• Familiarity and prior experience working with Epic EMR and MyChart (patient portal) required.
• Prior experience with AI based tools and solutions preferred.
• Proficient knowledge of new technologies and ability to make recommendations on the implementation of new technologies.
• Maintains current knowledge of the industry, regulatory trends, and developments for enterprise technology.
• Maintains a broad knowledge of hardware, operating systems, applications, operational analysis and protocols.
• Knowledge of financial operations, budget development and administration, budget preparation and analysis required.
• Strong leadership skills and ability to motivate a diverse team and exceptional conflict resolution skills required.
• Effective communicator and change agent required.
• Must be results-driven, with the ability to address roadblocks and meet project deadlines required.

Nice-to-haves

• Prior experience with AI based tools and solutions preferred.
• Master's degree preferred.