IT Manager

$65,000 - $80,000/Yr

Mid Continent Controls - Derby, KS

Full-time - Mid Level

Derby, KS

Computer and Electronic Product Manufacturing

About the position

The IT Manager at Mid Continent Controls, Inc. is responsible for supporting, managing, and executing the IT infrastructure of the organization. This hands-on role involves providing user support, maintaining systems, and overseeing various IT projects in a manufacturing environment. The IT Manager will work under the direction of the IT Director, who is not on-site, and will ensure the smooth operation of IT systems and user support.

Responsibilities

• Assist in deploying new hardware, software, and various IT systems/resources.
• Installation, repair, and wiring of computer equipment and networks as needed.
• Provide technical support to users for hardware, software, and connectivity issues.
• Maintain backup systems with quarterly restore tests.
• Perform daily and monthly reviews of the IT systems following a checklist of activities.
• Establish and maintain user accounts, profiles, file sharing, access privileges, and security.
• Maintain ERP/MRP system and support team members with the application(s).
• Install, upgrade, and configure workstations, laptops, network printing, directory structures, rights, security, software, and file services.
• Maintain various software/hardware systems that fall under the IT Infrastructure.
• Respond to out-of-band tasks both during regular hours and on-call.
• User training as needed.
• Assist in maintaining computerized production floor equipment.
• Maintain contact with system vendors to achieve maximum operation and utilization.

Requirements

• A 4-year technical bachelor's degree in Information Technology, Computer Science or Engineering required.
• Minimum of five years of hands-on technical support experience.
• General technical knowledge including Microsoft Server, Microsoft Windows, Microsoft Office Products, Office365 administration, TCP/IP, Ethernet, Enterprise Endpoint Protection, Scripting, Wireless Networks, and Router Management.
• Knowledge of Cyber-Security best practices required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, company policies, and procedure manuals.
• Excellent problem-solving skills with a strong sense of urgency and attention to detail.

Nice-to-haves

• Microsoft Certified Systems Engineer (MCSE) certification.
• CompTIA A+ or CompTIA Network+ certification.
• Familiarity with basic MRP/CRM concepts and/or working in a manufacturing environment.
• Management of Virtualization platforms (Nutanix or VMWare).
• PHP / MySQL / MS SQL database administration experience.
• Cisco Router configuration/administration experience.
• Website Hosting and/or WordPress experience.
• Linux experience.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance
• Bonus opportunities
• Performance bonus
• Yearly bonus