IT Manager

$140,000 - $140,000/Yr

Illume Candles - Maple Grove, MN

Full-time - Senior

Remote - Maple Grove, MN

Miscellaneous Manufacturing

About the position

As the IT Manager at ILLUME, you will play a crucial role in shaping and supporting the company's digital landscape. This position involves overseeing business applications, user computing, and IT infrastructure while leading a small team of IT professionals. You will drive strategic initiatives to align technology solutions with business objectives and support the company's growth, focusing on operational excellence and technology leadership.

Responsibilities

• Lead enterprise applications and solutions, including ERP, WMS, eCommerce, and collaboration tools.
• Develop and execute a business systems roadmap while fostering strong supplier relationships.
• Manage large-scale initiatives, acting as both Project Manager and Business Analyst.
• Oversee system integration, enhancements, and user acceptance testing.
• Maintain IT infrastructure, ensuring 24/7 system uptime and optimizing performance.
• Implement security measures and disaster recovery plans to mitigate risk.
• Oversee cloud services, networks, and hardware management.
• Lead, motivate, and develop the IT team, aligning departmental goals with company strategy.
• Foster a culture of collaboration, innovation, and accountability.
• Create and manage IT metrics, performance reviews, and professional development plans.
• Provide technical support and develop IT policies, promoting efficient technology use.
• Organize training workshops and offer tools that enhance analytics and reporting capabilities.
• Manage IT projects, from planning to execution, ensuring alignment with business needs.
• Develop IT budgets, negotiate vendor contracts, and establish SLAs for critical applications.
• Drive continuous improvement in processes and technology use.

Requirements

• Bachelor's degree in Computer Science, MIS, or a related field (MBA/Master's degree preferred).
• 10+ years of IT experience, including 5+ years in management.
• Experience in Manufacturing, Distribution, or CPG industries.
• Strong vendor management and negotiation skills.
• Expertise in IT infrastructure, network systems, cybersecurity, and business systems.
• Proficiency with Microsoft Office 365, ERP systems, SQL, and cloud technologies.
• Proven leadership and team development skills.
• A track record of successful ERP implementations and eCommerce support.

Nice-to-haves

• Working with Macola/Synergy ERP and WiSys WMS.
• Developing and supporting B2B and Direct-to-Consumer eCommerce platforms.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule