IT Manager

Vibra Healthcare - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

Nursing and Residential Care Facilities

About the position

The IT Manager at Juncos Hollinger Racing is a hands-on role responsible for the implementation, operation, and management of IT equipment both in the workshop and at trackside. This position is crucial for maintaining seamless communication and efficient business operations, supporting all IT inventory, and fostering a positive and innovative work environment.

Responsibilities

• Oversee and manage all aspects of the company's key IT systems, introducing improvements as needed.
• Maintain, optimize, and improve the IT architecture as the company's needs evolve.
• Maintain a comprehensive inventory of all IT items, ensuring orders are placed in advance.
• Secure and maintain the ongoing security of all Business Systems including Microsoft 365 Management.
• Establish and maintain email distribution lists for staff as required.
• Provide daily assistance to all staff encountering issues with connectivity, access, or hardware.
• Prepare IT hardware and email domains for New Joiners.
• Assist employees in ensuring access to shared folders and documentation is backed up routinely.
• Collaborate with colleagues and senior leadership to identify issues and implement solutions.
• Set up internet/network requirements at off-site activities including tests and races.
• Implement wireless networks at the Racetrack and ensure quality of ancillary components.
• Support the development of IT policies, procedures, and standards to ensure compliance with regulatory requirements.
• Communicate and distribute timely information to staff on IT issues that impact their work.
• Maintain documentation for New Joiners and Exiting employees regarding access and hardware.
• Review server room hardware and setup, proposing enhancements as necessary.
• Maintain strong vendor relationships and manage contract negotiations.
• Monitor the Department budget and work closely with the Finance department.

Requirements

• Minimum two (2) years of experience in managing O365 environment including implementing security best practices.
• Minimum two (2) years of hardware evaluation, acquisition, installation, and maintenance experience.
• Minimum three (3) years of experience with technical problem resolution and support including MS OS desktop support.
• Minimum three (3) years of server support experience including File Servers, Domain Controllers, and Print Servers.
• Minimum two (2) years of experience with installation & support of network equipment including routers, switches, and firewalls.
• Ability and willingness to travel to all races and tests throughout the season.
• Demonstrate excellent interpersonal and leadership skills and passion for the role.
• Strong understanding of IT architecture including servers, cloud storage, email, and applications.
• Able to communicate effectively with key stakeholders/directors.
• Strong problem-solving skills and ability to remain calm under pressure.

Nice-to-haves

• Experience in the motorsport industry.
• Knowledge of IT best practices and regulatory compliance.

Benefits

• Opportunities for advancement
• Supportive and motivating workplace
• Career development and skill advancement opportunities