IT Manager

$85,000 - $105,000/Yr

PragerU - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

About the position

The IT Manager at PragerU will oversee the organization's IT infrastructure, ensuring stability, security, and performance while supporting various departments' technological needs. This role involves managing IT projects, providing technical support, and implementing security protocols to safeguard the organization's data. The IT Manager will report directly to the Director of IT and contribute to the organization's technological advancement through innovative solutions and continuous improvement.

Responsibilities

• Oversee the daily operation and maintenance of the company's IT infrastructure, including networks, servers, and cloud services.
• Ensure network stability, security, and performance, with a focus on proactive monitoring and maintenance.
• Administer firewalls, VPNs, and threat detection systems to safeguard the organization's IT environment.
• Implement and manage security protocols, including firewall configurations, intrusion detection, and encryption.
• Ensure the organization's IT infrastructure is compliant with data protection regulations.
• Conduct regular security audits and assessments to prevent potential vulnerabilities.
• Provide hands-on support for network, hardware, and software issues.
• Diagnose and resolve technical problems related to network performance, security breaches, and software issues.
• Manage and prioritize IT support requests from employees and departments.
• Manage IT projects, including infrastructure upgrades and the integration of new systems.
• Optimize the use of technology resources and identify opportunities to improve network efficiency and security.
• Coordinate with external vendors for hardware and software procurement, installation, and maintenance.
• Manage IT assets, including tracking and maintaining inventory of hardware, software, and licensing agreements.
• Work closely with other departments to ensure technology solutions align with business goals.
• Communicate complex technical concepts to non-technical staff in a clear and understandable way.
• Routinely lift up to 50 pounds, climb stepladders, and work around server racks and other IT equipment.

Requirements

• Minimum of 5-7 years of experience in IT management, network administration, or a related role.
• Strong understanding of IT infrastructure, including networks, servers, cloud computing, and cybersecurity.
• Experience with security protocols, firewalls, VPNs, and threat detection systems.
• Ubiquiti experience preferred.
• Experience with 10G networking preferred.
• Experience with Google Workspace preferred.
• Strong troubleshooting, analytical, and problem-solving skills.
• Familiarity with network configurations, security setups, and cloud-based solutions.
• Ability to manage both routine maintenance tasks and large-scale infrastructure projects.
• Excellent interpersonal skills and the ability to work well with both technical and non-technical personnel.
• A self-motivated, detail-oriented individual who can manage tasks independently and with a team.
• Ability to prioritize tasks based on their impact on business operations.
• Strong multitasking abilities in a fast-paced work environment.

Nice-to-haves

• Experience with Ubiquiti networking equipment.
• Experience with 10G networking solutions.
• Familiarity with Google Workspace.

Benefits

• Annual bonus based on personal and company performance.
• Robust benefits package including health insurance and retirement plans.