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Beacon Hill Technologies is seeking an IT Manager with a strong background in ServiceNow development and administration. This role involves overseeing a technical team responsible for software testing and service interdependencies, focusing on maximizing efficiency and scalability within ServiceNow. The ideal candidate will have a technical background, experience in ITSM products, and a passion for leading and mentoring team members while driving individual and team success in service delivery, QA, and DevOps.