IT MES ANALYST

Butterball - Mount Olive, NC

Full-time - Mid Level

Mount Olive, NC

Animal Production and Aquaculture

About the position

The Information Technology (IT) Manufacturing Execution Systems (MES) Analyst at Butterball, LLC is a pivotal role responsible for the implementation, maintenance, and optimization of MES applications within the manufacturing facilities. This position requires a deep understanding of MES systems, manufacturing processes, and IT infrastructure. The IT MES Analyst will work closely with cross-functional teams to ensure the seamless operation and continuous improvement of the Company's Manufacturing Execution Systems. The role demands strong analytical skills and technical expertise, as well as the ability to collaborate effectively with various departments to enhance production efficiency and system performance. In this role, the IT MES Analyst will oversee the maintenance of software, hardware, and various tools used on the production floor, including industrial computers, RF scanners, and tablets. They will handle the procurement of all MES-related hardware and manage the tech refresh and lifecycle process. The analyst will also maintain documentation for the configuration and deployment of all MES and other manufacturing-related hardware, ensuring that all systems are functioning optimally. The IT MES Analyst will analyze, isolate, and remediate MES and other manufacturing systems issues, troubleshooting equipment located on the production floor. They will partner with facility maintenance to ensure the completion of equipment repairs and will plan, coordinate, manage, and oversee machine and sensor integration for data collection. This includes monitoring overall equipment effectiveness (OEE), predictive maintenance, and various measurement data. Collaboration is key in this role, as the analyst will maintain open communication with Corporate Engineering, Plant Management, MES Operations Management, Continuous Improvement, and IT to identify production equipment and systems capable of MES integration. They will also manage MES upgrades and maintenance, communicate availability status with multiple departments, and coordinate testing and updates. Training users on proper MES usage and conducting audits to ensure compliance with MES procedures are also essential functions of this position. The IT MES Analyst will interpret and analyze production and MES usage data to recommend modifications for improved system performance, while also supporting and troubleshooting other plant line-of-business systems as needed. Staying abreast of industry trends and emerging technologies will be crucial for driving continuous improvement within the organization.

Responsibilities

• Oversees the maintenance of software, hardware, and various tools used on the production floor, including industrial computers, RF scanners, and tablets.
• Handles the procurement of all MES-related hardware and manages tech refresh and lifecycle process.
• Maintains documentation for the configuration and deployment of all MES and other manufacturing-related hardware.
• Analyzes, isolates, and remediates MES and other manufacturing systems issues, including troubleshooting of equipment located on the production floor.
• Partners with facility maintenance to ensure the completion of equipment repairs, such as scales and printers.
• Plans, coordinates, manages, and oversees machine and sensor integration for data collection, including OEE, Predictive Maintenance, and Measurement Data.
• Collaborates and maintains open communication with Corporate Engineering, Plant Management, MES Operations Management, Continuous Improvement, and IT to identify production equipment/systems capable of MES integration.
• Updates and maintains OPC Server configuration to support machine integration.
• Manages MES upgrades and maintenance, communicates availability status with multiple departments, and coordinates testing and updates.
• Collaborates with the MES Operations team to train users on proper MES usage according to current standards.
• Conducts audits of users and processes to ensure MES procedures are followed, identifying persistent problems caused by users or system errors.
• Interprets and analyzes production and MES usage data to maintain efficiency, and recommend modifications to improve system performance.
• Assists in the support and troubleshooting of other plant line-of-business, production, and manufacturing systems not necessarily associated with MES.
• Stays abreast of trends in the industry, emerging technologies, and best practices to drive continuous improvement.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field is required.
• In lieu of a college degree, will consider a combination of education and 5 years of work experience supporting technology in a Plant/Manufacturing environment.
• A minimum of 2 years of industry experience serving in roles such as an IT support specialist, site administrator, systems analyst, or similar.
• Prior experience with MES or other Manufacturing/Operational Technology Systems preferred.
• Experience with IT ticketing systems for documenting and prioritizing issues/requests.
• Proven expertise with IT tools, such as SolarWinds, Manage Engine, SOTI, or other MDM tools preferred.
• CompTIA A+ Certification preferred.
• ITIL training and/or certification a plus.

Nice-to-haves

• Experience with SAP or other ERP systems.
• Proficiency in PowerBI.

Benefits

• Health insurance coverage.
• Dental insurance coverage.
• 401k retirement savings plan.
• Paid holidays and vacation time.
• Flexible scheduling options.
• Professional development opportunities.