IT Network Engineer

$80,000 - $97,000/Yr

New Hampshire Electric Cooperative - Plymouth, NH

Full-time - Mid Level

Remote - Plymouth, NH

101-250 employees

Utilities

About the position

The IT Network Engineer at New Hampshire Electric Cooperative is responsible for delivering a secure and reliable network infrastructure that supports various workflows within the organization. This role involves installing, configuring, and maintaining both LAN and WAN networks, ensuring efficient communication and operations across the cooperative's services.

Responsibilities

• Install, configure, secure, and maintain LAN and WAN IT and OT networks.
• Work with Systems Engineering and Information Security teams to ensure secure, efficient functionality to support all operations at NHEC.
• Install, configure, and maintain local area network (LAN) and wide area network (WAN) office equipment including routers, switches, and firewalls.
• Install, configure, and maintain office wireless network infrastructure.
• Configure and maintain remote access and site-to-site VPN connectivity.
• Configure and maintain voice-over-IP (VOIP) systems.
• Proactively monitor and troubleshoot networking availability and performance.
• Maintain accurate inventory of network equipment, connections, circuits, and locations.
• Promote and adhere to industry best practices for data center management for clean, organized racks and cabling.
• Document, maintain and periodically evaluate the efficiency of IT operations through automation and orchestration.
• Support the Service Desk by providing 2nd level technical support and coordinating 3rd level technical support with vendors.
• Ensure network equipment configuration adheres to NHEC adopted and regulatory mandated security controls.
• Expand personal knowledge and skills of networking and security best practices through regular training and certifications.

Requirements

• Bachelor's degree in computer science or related IT field preferred plus 3 years of experience in network engineering or 7 years equivalent experience in lieu of bachelor's degree.
• Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification or equivalent experience.
• Experience with enterprise, operational (ICS), and broadband network technologies preferred.
• Proficient in network concepts and protocols including BGP, IP routing, NAT/CGNAT, VLAN, PON, and HA.
• Working knowledge of systems concepts and protocols including virtualization, backup and recovery, cloud services, IAM, and security.
• Experience creating physical, logical and flow diagrams in Microsoft Visio.
• Attention to detail as demonstrated by thorough and careful planning and execution of IT projects and changes.
• Excellent analytical and problem-solving abilities.
• Excellent writing skills as demonstrated in clear and concise written business communications and technical documentation.
• Excellent verbal communication skills as demonstrated in effective communications with both technical and non-technical audiences.
• Excellent interpersonal skills as demonstrated by positive relationships with team members, customers, and stakeholders.
• Effectively manages time, tasks and priorities of self and others.

Nice-to-haves

• Membership in industry and network organizations.
• Participation in online groups and forums related to networking.

Benefits

• Work-life balance
• Generous time off
• Comprehensive health benefits
• Retirement benefits