Regeneron Pharmaceuticals - Sleepy Hollow, NY

posted about 1 month ago

Full-time - Senior
Sleepy Hollow, NY
Professional, Scientific, and Technical Services

About the position

We are looking for a Sr. Product Manager within the Commercial IT Marketing Technology team at Regeneron Pharmaceuticals. In this role, you will provide essential marketing campaign management support for omnichannel digital campaigns, digital media, and customer data platform activities, with a particular focus on omnichannel customer journeys and data management. Your responsibilities will include offering marketing technology consulting and project management to internal commercial brand marketing teams, establishing digital marketing platforms, and supporting ongoing marketing operations. As a Sr. Product Manager, your typical day might involve acting as the Commercial Marketing Technology Business Partner, serving as the single point of contact for omnichannel digital campaigns and brand digital media campaigns. You will lead digital media campaigns as the technology subject matter authority on customer journeys and email, utilizing the Salesforce Marketing Platform, data modeling, analytics, and secondary technologies. Your ability to absorb sophisticated technical concepts and communicate them effectively to both technical and non-technical marketing leaders will be crucial in supporting the delivery of marketing campaigns. You will ensure that commercial marketing leaders maximize their technology investments across the Salesforce Marketing Platform while managing the day-to-day operations of a technical services team. Additionally, you will partner with brand marketers to develop IT business cases for new digital technology capabilities, providing business benefits analysis and estimates, and owning the execution of these projects. Establishing a multi-year functional and technology roadmap for omnichannel campaigns, social media, and digital media technology plans for new capability implementation will also be part of your responsibilities. Building and maintaining strong mentorship relationships with brand marketers and agency teams, you will establish ways of working models, standard operating procedures, and playbooks. This position is ideal for someone who is an initiative-taker, enjoys hands-on work, and is passionate about supporting the commercialization of high-quality medicines for patients. You will thrive in a multifunctional, collaborative, and fast-paced environment, contributing to an innovative commercial marketing technology organization.

Responsibilities

  • Act as the single point of contact for omnichannel digital campaigns and brand digital media campaigns.
  • Lead digital media campaigns as the technology subject matter authority on customer journeys and email using Salesforce Marketing Platform.
  • Communicate complex technical concepts to both technical and non-technical marketing leaders.
  • Ensure commercial marketing leaders maximize their technology investments across Salesforce Marketing Platform.
  • Manage the day-to-day operations of a technical services team.
  • Partner with brand marketers to develop IT business cases for new digital technology capabilities.
  • Provide business benefits analysis and estimates for new projects.
  • Establish a multi-year functional and technology roadmap for omnichannel campaigns and digital media technology plans.
  • Build and maintain strong mentorship relationships with brand marketers and agency teams.
  • Establish standard operating procedures and playbooks for marketing technology operations.

Requirements

  • Bachelor's degree in Computer Science, Marketing, Advertising, or a related field.
  • Minimum of 5 years of practical experience with Salesforce Marketing Cloud, including Salesforce Data Cloud suite of products.
  • Strong understanding of advanced analytics concepts and implementation experience.
  • Proven experience delivering new digital campaign capabilities that drive key brand strategic objectives.
  • Experience in digital media agency and pharma HCP and consumer campaign management.

Nice-to-haves

  • Digital media agency experience with a focus on pharma HCP and consumer campaign management.
  • Experience with Veeva CRM or similar systems and Dataiku or similar advanced analytics modeling tools.

Benefits

  • Health and wellness programs
  • Fitness centers
  • Equity awards
  • Annual bonuses
  • Paid time off for eligible employees
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