IT Operations Analyst III (US)

Full-time - Entry Level

Hybrid - Fort Lauderdale, FL

Credit Intermediation and Related Activities

About the position

The IT Operation Analyst III provides a broad range of operational service/support which may include environment management, maintenance, monitoring, performance and incident management and/or production support activities to enable technology for own area of specialization. This role involves day-to-day application/system support, resolving client applications/system issues, and may include supporting the installation, configuration, and upgrade of business applications/systems in coordination with appropriate stakeholders. The analyst participates and contributes to change control, capacity planning, and security, and performs basic problem determination.

Responsibilities

• Provides day-to-day application/system support
• Participates in resolving client applications/system issues
• May support the installation, configuration, upgrade of business applications/systems
• Participates and contributes to change control, capacity planning and security
• Performs basic problem determination

Requirements

• Undergraduate degree or Technical Certificate
• 2-3 years relevant experience

Nice-to-haves

• Knowledge of Software development life cycle (SDLC)
• Knowledge of release management
• Knowledge of deployment management
• Knowledge of technology stacks for backend

Benefits

• Base salary and variable compensation/incentive awards
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development opportunities
• Reward and recognition programs