IT Operations Analyst
CVS Health•Middletown, CT
457d•$38,480 - $80,746
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About The Position
The IT Operations Analyst role at CVS Health is focused on providing a single point of contact for resolving technical problems within the CVS Health environment. This position is crucial for ensuring continuity of service and delivering high-quality support within committed service levels. The Analyst will engage in first-level responses to alerts, ensuring that incidents and requests are logged, escalated, and resolved effectively, while maintaining a strong emphasis on customer service.
