IT Operations Analyst
Coaction Specialty Insurance Group•Morristown, NJ
485d
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About The Position
The IT Support Specialist at Coaction is responsible for providing comprehensive technical support to clients, focusing on complex technological issues that impact operational effectiveness. This role involves optimizing operating systems, troubleshooting communication devices, and ensuring compliance with service level agreements. The specialist will also manage end-user expectations through effective communication and documentation, while adhering to IT support policies and procedures.
