IT Operations Analyst

Planned Systems International - Fort Belvoir, VA

Full-time - Mid Level

Fort Belvoir, VA

Professional, Scientific, and Technical Services

About the position

The IT Operations Analyst at Planned Systems International (PSI) will support the Army Geospatial Center (AGC) program in Fort Belvoir, VA, focusing on the management and operational excellence of IT services within a classified government facility. This role involves monitoring server room environments, managing hardware allocation, maintaining documentation, and ensuring compliance with security requirements, all while collaborating with various stakeholders to enhance IT operations.

Responsibilities

• Monitor environmental aspects of server rooms including heating, cooling, ventilation, lighting, and space management.
• Support hardware allocation planning and space management for server rooms.
• Develop, maintain, and update detailed reports on used and available space in server closets and racks.
• Work closely with SMEs and Logistics Specialist to ensure accurate inventory movement and equipment storage.
• Develop and implement lifecycle management plans for IT equipment.
• Maintain configuration control documentation in server rooms.
• Ensure network cabling is planned, executed, documented, and maintained according to security requirements.
• Control closet and rack spaces in accordance with organization SOPs.
• Develop and maintain processes/workflows and SOPs for IT operations.
• Coordinate operations support processes with SMEs to maintain accurate documentation and procedures.
• Implement recommendations for improving support processes and procedures.
• Work with SMEs to create and manage an inventory list of IT Operations documentation and SOPs.
• Create and maintain a document repository for multiple classified networks.
• Maintain and track hardware and software warranties.
• Support the Government COMSEC Custodian for IT/IS support.
• Coordinate with IT Logistics for equipment disposal and update related documentation.

Requirements

• U.S. Citizenship
• Active TS/SCI Security Clearance
• 4+ years' experience in the Information Technology field
• BA or BS degree in Information Technology or similar discipline
• Excellent communication skills and ability to work collaboratively
• Strong time management and resource management capabilities
• Ability to multi-task effectively under pressure.

Nice-to-haves

• Experience with SharePoint
• Knowledge of IT lifecycle management
• Familiarity with network cabling standards

Benefits

• AD&D insurance
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Life insurance