IT Operations Automation Engineer/Developer II

$48,200 - $61,600/Yr

Cencora Limited - Madison, WI

Full-time - Mid Level

Madison, WI

About the position

At Cencora, our IT Operations Automation Engineer/Developer II plays a crucial role in enhancing our IT infrastructure through automation. This position is part of the IT Infrastructure Automation team, which is dedicated to delivering robust, scalable, and innovative solutions that improve day-to-day operations and efficiencies. The engineer will engage in collaborative discussions with stakeholders to ensure that their needs are not only met but exceeded. This role involves proactive analysis of trends to identify future opportunities that align with team and business objectives. The engineer will be responsible for providing end-to-end automation solutions, starting from the requirement gathering and discovery phase all the way to production roll-out. As a relatively new team, the engineer will have the opportunity to help shape the team’s strategy and establish best practices. The role requires adherence to industry best practices and internal standards during the development process, as well as providing technical insights during the design and development stages. Effective communication is key in this role, as the engineer will need to clearly convey project status, risks, and challenges to stakeholders, and present iterative demonstrations to showcase development progress. The engineer will also be expected to build solutions that can handle unexpected errors gracefully and resolve defects and performance issues identified during testing. Supporting User Acceptance Testing (UAT) and rollout phases is also part of the responsibilities, along with working within project planning constraints and communicating any identified risks to the project manager. This position is ideal for someone who is passionate about automation and has a strong background in IT, as well as the ability to work collaboratively in a dynamic, multidisciplinary team environment. The engineer should be motivated to stay updated with the latest technologies and proactively contribute ideas to improve existing processes.

Responsibilities

• Deliver robust, scalable, and innovative automation solutions to improve day-to-day operations.
• Lead collaborative discussions with stakeholders to ensure their needs are met and exceeded.
• Provide end-to-end automation from requirement gathering to production roll-out.
• Help set team strategy and create best practices for the new team.
• Develop solutions adhering to industry best practices and internal standards.
• Provide technical insight during design and development stages.
• Communicate project status, risks, and challenges clearly to stakeholders.
• Present iterative demonstrations to stakeholders to show development progress.
• Build solutions that fail gracefully when encountering unexpected errors.
• Resolve defects and performance problems discovered in testing.
• Support User Acceptance Testing (UAT) and rollout phases.
• Work within project planning constraints and communicate identified risks to the project manager.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation.
• At least 2 years of hands-on Python experience.
• Experience with Ansible Engine, REST API, or Kubernetes strongly desired.
• At least 2 years of hands-on experience with 2 or more of the following: Javascript, SQL, PowerShell, and Ansible.
• Familiar with ServiceNow and xMatters.
• Familiar with SDLC, SAFe, and Agile methodologies.
• Demonstrates in-depth knowledge of a broad range of hardware and software products.
• Experience technically leading teams is an advantage.
• Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to work in a dynamic and multidisciplinary team, learn and apply new skills and techniques to respond to business needs.
• Ability to communicate effectively in English, both orally and in writing.
• Strong teamwork and interpersonal skills.
• Good knowledge of IT and a passion for automation.

Nice-to-haves

• Experience with cloud platforms such as AWS or Azure.
• Knowledge of containerization technologies beyond Kubernetes.
• Familiarity with CI/CD pipelines and tools.
• Experience in a healthcare or pharmaceutical environment.

Benefits

• Medical, dental, and vision care coverage.
• Backup dependent care support.
• Adoption assistance and infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and employee resource groups.
• Volunteer activities and community engagement opportunities.