IT Operations Automation Engineer/Developer II

$48,200 - $61,600/Yr

Cencora Limited

Full-time - Mid Level

About the position

At Cencora, our team members are at the heart of everything we do. We are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. As an IT Operations Automation Engineer/Developer II, you will be part of the IT Infrastructure Automation team, which is tasked with delivering robust, scalable, and innovative solutions to enhance day-to-day operations, improve efficiencies, and enrich incident management for our stakeholders and the business. In this role, you will lead collaborative discussions with stakeholders to ensure that their needs are fully met and, ideally, exceeded. You will be expected to proactively analyze trends to identify future opportunities that align with team and business objectives. Your responsibilities will include providing end-to-end automation solutions, from the requirement gathering and discovery phase to production rollout. As a relatively new team, you will have the opportunity to help set the team strategy and establish best practices. You will develop solutions using industry best practices while adhering to internal standards, providing technical insights during the design and development stages. Clear communication of project status, risks, and challenges with stakeholders is crucial, as is presenting iterative demonstrations to showcase development progress. You will leverage your experience to bridge the knowledge gap between technical and non-technical stakeholders, ensuring that solutions are built to 'fail gracefully' when encountering unexpected errors. Additionally, you will resolve defects and performance issues discovered during testing, support user acceptance testing (UAT), and manage rollout phases while working within project planning constraints. This position requires a proactive approach to identifying project risks and issues, communicating them to the project manager, and providing inputs to the change control process. If you are passionate about automating IT processes and eager to contribute to a dynamic team, we encourage you to apply.

Responsibilities

• Deliver robust, scalable, and innovative solutions to improve day-to-day operations and efficiencies.
• Lead collaborative discussions with stakeholders to ensure their needs are met and exceeded.
• Proactively analyze trends to identify future opportunities that support team and business objectives.
• Provide end-to-end automation solutions from requirement gathering to production rollout.
• Help set team strategy and create best practices as part of a relatively new team.
• Develop solutions using industry best practices and adhere to internal standards.
• Provide technical insight during design and development stages.
• Communicate project status, risks, and challenges clearly with stakeholders.
• Present stakeholders with iterative demonstrations to show development progress.
• Bridge the knowledge gap between technical and non-technical stakeholders.
• Build solutions that 'fail gracefully' when encountering unexpected errors.
• Resolve defects and performance problems discovered in testing.
• Support UAT and rollout phases.
• Work within project planning constraints and communicate identified project risks and issues to the project manager.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation.
• At least 2 years of hands-on Python experience.
• Experience with Ansible Engine, REST API, or Kubernetes strongly desired.
• At least 2 years of hands-on experience with 2 or more of the following: Javascript, SQL, PowerShell, and Ansible.
• Familiar with ServiceNow and xMatters.
• Familiar with SDLC, SAFe, and Agile methodologies.
• Demonstrates in-depth knowledge of a broad range of hardware and software products.
• Experience technically leading teams is an advantage.
• Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to work in a dynamic and multidisciplinary team, learn and apply new skills and techniques to respond to business needs.
• Ability to communicate in English effectively both orally and in writing.
• Strong teamwork and interpersonal skills.
• Good knowledge of IT and a passion for automation, motivated to stay updated with the newest technologies and proactively bring ideas to the table.
• Proactiveness and collaboration, with an openness to change and a drive to support initiatives to improve existing processes.

Nice-to-haves

• Experience with cloud platforms such as AWS or Azure.
• Knowledge of containerization technologies beyond Kubernetes, such as Docker.
• Familiarity with monitoring and logging tools like Splunk or ELK stack.

Benefits

• Medical, dental, and vision care.
• Backup dependent care support.
• Adoption assistance.
• Infertility coverage and family building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and employee resource groups.
• Volunteer activities and more.