IT Operations Automation Engineer/Developer II

$48,200 - $61,600/Yr

Cencora Limited

Full-time - Mid Level

About the position

At Cencora, our IT Operations Automation Engineer/Developer II plays a crucial role in enhancing our IT infrastructure through automation. This position is part of the IT Infrastructure Automation team, which is dedicated to delivering robust, scalable, and innovative solutions that improve day-to-day operations and efficiencies. The engineer will engage in collaborative discussions with stakeholders to ensure that their needs are not only met but exceeded. This role involves analyzing trends proactively to identify future opportunities that align with team and business objectives. The engineer will be responsible for providing end-to-end automation solutions, starting from the requirement gathering and discovery phase all the way to production roll-out. As a relatively new team, the engineer will have the opportunity to help shape the team’s strategy and establish best practices. The role requires adherence to industry best practices and internal standards during the development process. The engineer will also provide technical insights during the design and development stages, ensuring clear communication of project status, risks, and challenges to stakeholders. Iterative demonstrations will be presented to showcase development progress. In addition, the engineer will build solutions that can handle unexpected errors gracefully, resolve defects, and address performance issues identified during testing. Support during User Acceptance Testing (UAT) and rollout phases is also a key responsibility. The engineer will work within project planning constraints, effectively communicating any identified risks and issues to the project manager, and contributing to the change control process.

Responsibilities

• Deliver robust, scalable, and innovative automation solutions for IT operations.
• Lead collaborative discussions with stakeholders to ensure their needs are met and exceeded.
• Analyze trends to identify future opportunities for team and business objectives.
• Provide end-to-end automation from requirement gathering to production roll-out.
• Help set team strategy and create best practices for the new team.
• Develop solutions adhering to industry best practices and internal standards.
• Provide technical insights during design and development stages.
• Communicate project status, risks, and challenges clearly to stakeholders.
• Present iterative demonstrations to stakeholders to show development progress.
• Build solutions that fail gracefully when encountering unexpected errors.
• Resolve defects and performance problems discovered in testing.
• Support UAT and rollout phases of projects.
• Work within project planning constraints and communicate project risks to the project manager.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation.
• At least 2 years of hands-on experience with Python.
• Experience with Ansible Engine, REST API, or Kubernetes is strongly desired.
• At least 2 years of hands-on experience with 2 or more of the following: Javascript, SQL, PowerShell, and Ansible.
• Familiarity with ServiceNow and xMatters.
• Knowledge of SDLC, SAFe, and Agile methodologies.
• Demonstrates in-depth knowledge of a broad range of hardware and software products.
• Experience in technically leading teams is an advantage.
• Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to work in a dynamic and multidisciplinary team, learn and apply new skills and techniques to respond to business needs.
• Effective communication skills in English, both orally and in writing.
• Strong teamwork and interpersonal skills.
• Good knowledge of IT and a passion for automation, with motivation to stay updated with new technologies.

Nice-to-haves

• Experience in mentoring or training junior team members.
• Familiarity with cloud platforms such as AWS or Azure.
• Knowledge of containerization technologies beyond Kubernetes.

Benefits

• Medical, dental, and vision care coverage.
• Backup dependent care support.
• Adoption assistance and infertility coverage.
• Family building support and behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and employee resource groups.
• Volunteer activities and other wellness programs.