IT Operations Automation Engineer/Developer II

$48,200 - $61,600/Yr

Cencora Limited - Gainesville, FL

Full-time - Mid Level

Gainesville, FL

About the position

At Cencora, our IT Operations Automation Engineer/Developer II plays a crucial role in the IT Infrastructure Automation team, which is dedicated to delivering robust, scalable, and innovative solutions that enhance day-to-day operations and improve efficiencies for our stakeholders and the business. This position is pivotal in ensuring that we not only meet but exceed customer expectations through collaborative discussions and proactive analysis of trends to identify future opportunities that align with team and business objectives. As a member of this relatively new team, you will have the opportunity to help shape the team strategy and establish best practices. Your responsibilities will include providing end-to-end automation solutions, starting from the requirement gathering and discovery phase all the way to production roll-out. You will be expected to develop solutions using industry best practices while adhering to internal standards, and provide technical insights during the design and development stages. Clear communication of project status, risks, and challenges to stakeholders is essential, as is presenting iterative demonstrations to showcase development progress. In this role, you will leverage your experience to bridge the knowledge gap between technical and non-technical stakeholders, ensuring that solutions are built to 'fail gracefully' in the event of unexpected errors. You will also be responsible for resolving defects and performance issues discovered during testing, supporting User Acceptance Testing (UAT), and managing rollout phases. Working within project planning constraints, you will communicate any identified project risks and issues to the project manager, providing valuable inputs to the change control process.

Responsibilities

• Deliver robust, scalable, and innovative solutions to improve day-to-day operations and efficiencies.
• Lead collaborative discussions with stakeholders to ensure customer needs are met and exceeded.
• Provide end-to-end automations from requirement gathering to production roll-out.
• Help set team strategy and create best practices for the IT Infrastructure Automation team.
• Develop solutions adhering to industry best practices and internal standards.
• Provide technical insight during design and development stages.
• Communicate project status, risks, and challenges clearly with stakeholders.
• Present iterative demonstrations to stakeholders to show development progress.
• Bridge the knowledge gap between technical and non-technical stakeholders.
• Build solutions that 'fail gracefully' when encountering unexpected errors.
• Resolve defects and performance problems discovered in testing.
• Support UAT and rollout phases.
• Work within project planning constraints and communicate project risks and issues to the project manager.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation.
• At least 2 years of hands-on Python experience.
• Experience with Ansible Engine, REST API, or Kubernetes strongly desired.
• At least 2 years of hands-on experience with 2 or more of the following: Javascript, SQL, PowerShell, and Ansible.
• Familiar with ServiceNow and xMatters.
• Familiar with SDLC, SAFe, and Agile methodologies.
• Demonstrates in-depth knowledge of a broad range of hardware and software products.
• Experience technically leading teams is an advantage.
• Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to work in a dynamic and multidisciplinary team, learn and apply new skills and techniques to respond to business needs.
• Ability to communicate in English effectively both orally and in writing.
• Strong teamwork and interpersonal skills.
• Good knowledge of IT and a passion for automation, motivated to stay updated with the newest technologies.

Nice-to-haves

• Experience with cloud platforms such as AWS or Azure.
• Knowledge of containerization technologies beyond Kubernetes.
• Familiarity with CI/CD pipelines and tools.

Benefits

• Medical, dental, and vision care coverage.
• Backup dependent care support.
• Adoption assistance and infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and employee resource groups.
• Volunteer activities and community engagement opportunities.