IT Operations Automation Engineer/Developer II

$48,200 - $61,600/Yr

Cencora Limited - New York, NY

Full-time - Mid Level

New York, NY

About the position

At Cencora, our IT Operations Automation Engineer/Developer II plays a crucial role in enhancing our IT infrastructure through automation. This position is part of the IT Infrastructure Automation team, which is dedicated to delivering robust, scalable, and innovative solutions that improve day-to-day operations and efficiencies. The engineer will engage in collaborative discussions with stakeholders to ensure that their needs are not only met but exceeded. This role involves proactive analysis of trends to identify future opportunities that align with team and business objectives. The engineer will be responsible for providing end-to-end automation solutions, starting from the requirement gathering and discovery phase all the way to production roll-out. As a relatively new team, the engineer will have the opportunity to help shape the team strategy and establish best practices. The role requires adherence to industry best practices and internal standards during the development process, as well as providing technical insights during the design and development stages. Effective communication is key in this role, as the engineer will need to clearly convey project status, risks, and challenges to stakeholders, and present iterative demonstrations to showcase development progress. The engineer will also bridge the knowledge gap between technical and non-technical stakeholders, ensuring that solutions are built to 'fail gracefully' in the event of unexpected errors. Additionally, the engineer will resolve defects and performance issues discovered during testing and support the User Acceptance Testing (UAT) and rollout phases. Working within project planning constraints, the engineer will communicate any identified project risks and issues to the project manager and contribute to the change control process.

Responsibilities

• Deliver robust, scalable, and innovative automation solutions to improve day-to-day operations.
• Lead collaborative discussions with stakeholders to ensure their needs are met and exceeded.
• Provide end-to-end automation from requirement gathering to production roll-out.
• Help set team strategy and create best practices for the new team.
• Develop solutions adhering to industry best practices and internal standards.
• Provide technical insight during design and development stages.
• Communicate project status, risks, and challenges clearly to stakeholders.
• Present iterative demonstrations to stakeholders to show development progress.
• Bridge the knowledge gap between technical and non-technical stakeholders.
• Build solutions that 'fail gracefully' when encountering unexpected errors.
• Resolve defects and performance problems discovered in testing.
• Support UAT and rollout phases of projects.
• Work within project planning constraints and communicate project risks to the project manager.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation.
• At least 2 years of hands-on Python experience.
• Experience with Ansible Engine, REST API, or Kubernetes strongly desired.
• At least 2 years of hands-on experience with 2 or more of the following: Javascript, SQL, PowerShell, and Ansible.
• Familiar with ServiceNow and xMatters.
• Familiar with SDLC, SAFe, and Agile methodologies.
• Demonstrates in-depth knowledge of a broad range of hardware and software products.
• Experience technically leading teams is an advantage.
• Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to work in a dynamic and multidisciplinary team, learn and apply new skills and techniques to respond to business needs.
• Ability to communicate in English effectively both orally and in writing.
• Strong teamwork and interpersonal skills.
• Good knowledge of IT and a passion for automation, motivated to stay updated with the newest technologies.

Nice-to-haves

• Experience technically leading teams.
• Familiarity with behavioral health solutions and family building support.

Benefits

• Medical, dental, and vision care.
• Backup dependent care.
• Adoption assistance.
• Infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and employee resource groups.
• Volunteer activities.