IT Operations, Manager - Distribution Platform Support

Edison International - Santa Ana, CA

Full-time

Santa Ana, CA

Utilities

About the position

Join the Clean Energy Revolution as an IT Operations, Manager - Distribution Platform Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll provide leadership of day-to-day operations for maintaining the availability and reliability of control systems in support of the SCE's Distribution Operations, Engineering and other T&D businesses. This includes leading deployment of the Grid Management System, Field Area Network LTE 5G solution, and Grid Modernization efforts with a solid focus on safety, security, and operational excellence with project teams, clients, and internal customers.

Responsibilities

• Implements IT policies and procedures to ensure efficient and secure operations
• Monitors and manages the performance, availability, and reliability of IT systems, networks, and infrastructure
• Maintains a comprehensive inventory of hardware, software, and licenses, and oversees their procurement and deployment
• Implements and enforces IT security measures to protect sensitive data and systems from internal and external threats
• Partners with leaders of other teams to identify and resolve system and network issues, minimizing downtime and disruptions
• Plans and supervises system upgrades, patches, and migrations in coordination with vendors and stakeholders
• Provides leadership and direction to team of Engineers and/or Technical Staff providing operational support, maintenance, and enhancements to IT systems
• Collaborates with vendors to evaluate, select, and implement IT solutions and services
• Coordinates with senior management to develop IT strategies aligned with the business goals and objectives
• Supervises data recovery services and business continuity planning in cooperation with key users and local operations staff

Requirements

• Five or more years combined experience performing or leading an information technology function.

Nice-to-haves

• Two or more years of experience leading or supervising a project team or workgroup.
• Bachelor's degree or higher in Engineering, Computer Science, Information Systems, or related technical major.
• Experience in the operation and maintenance of SCADA system(s).
• Experience and strong understanding of communication protocols/ DNP3.
• Experience with Distribution Automation devices and Distribution Grid technologies.
• Experience in software/ application development and best practices.
• Experience in effective resource and project planning, managing project metrics, decision making, results delivery, team building, and remaining informed about emerging relevant technology and innovation.
• Strong personal mastery, including ethics, influence, leadership, interpersonal skills, communication, the ability to effectively manage stress and engage in continuous learning.

Benefits

• Hybrid work mode with the option to work remotely on certain days.
• Opportunities for personal and professional growth.
• Participation in a mission to create a future with cleaner energy.