IT Operations Manager

Join ParachuteAustin, TX
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About The Position

The IT Operations Manager at Parachute is responsible for overseeing the IT infrastructure services, security, and end-user support. This role focuses on developing processes to ensure a reliable and secure IT environment while providing exceptional user support. The manager will lead the implementation of IT security protocols, supervise internal IT teams, and manage external service providers to meet performance expectations. Additionally, the role involves managing the lifecycle of IT hardware and software, ensuring alignment with corporate goals, and collaborating with HR for efficient employee onboarding and offboarding.

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