IT Operations Technician II, WTXL

Scripps Media - Midway, FL

Full-time - Entry Level

Midway, FL

51-100 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The IT Operations Technician II at E.W. Scripps Company is responsible for supporting the installation and maintenance of employee equipment and systems, including desktop computers, mobile phones, faxes, and printers. This role involves configuring, installing, maintaining, and upgrading computer systems hardware and software, as well as providing operational support for the organization's information systems and peripheral equipment.

Responsibilities

• Configures, installs, maintains and upgrades computer systems hardware and software.
• Administers and maintains security of operating systems.
• Restores files or systems by designing, writing and implementing backup procedures.
• Provides operational support for the organization's information systems and peripheral equipment, such as application servers, database servers, web servers, desktops, printers and storage devices.
• Performs recovery procedures, scheduling and backups, and monitors batch processes.
• Handles mobile phone and hotspot deployments, general support and troubleshooting.
• Supports miscellaneous IT tasks and projects, including on-call support.

Requirements

• High school diploma/GED required.
• Associates degree preferred.
• 1 - 3 years experience in IT operations or related field.
• Experience with basic system administration tools & processes.
• Strong computer networking skills and organizational skills.
• Ability to conform to a high security environment and execute the rules governing the Scripps company security and controls policies.
• Ability to work in stressful situations and multi-task as necessary.