Allegis Group - Minneapolis, MN

posted 5 months ago

Full-time
Minneapolis, MN
10,001+ employees
Administrative and Support Services

About the position

As an IT PC Deployment Technician, you will play a crucial role in assisting customers with the transition to new computers. This involves swapping out devices, transferring current files, and potentially downloading necessary applications to ensure a smooth transition. The ideal candidate will possess a strong background in hardware and software, particularly with Windows 10, and have experience in imaging and PC deployment. Your ability to manage time effectively while providing excellent customer service will be essential, as you may encounter challenges such as locating laptops within the facilities. Patience and a customer-centric approach are key attributes for success in this role, as you will be directly interacting with clients to facilitate their technology upgrades. Your contributions will help ensure that clients can seamlessly adapt to their new systems, enhancing their overall experience with our services.

Responsibilities

  • Swap out devices for customers
  • Assist customers in transitioning current files to new computers
  • Download applications as needed
  • Locate laptops within the facilities
  • Provide excellent customer service during the deployment process
  • Manage time effectively to meet deployment schedules

Requirements

  • Experience with hardware and software support
  • Proficiency in Windows 10
  • Knowledge of imaging processes
  • Experience in PC deployment
  • Strong customer service skills
  • Good time management abilities
  • Patience and problem-solving skills
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