IT Policy Analyst - ITPA0102RJ#001

NavitsPartners - Boston, MA

Full-time

Remote - Boston, MA

About the position

The IT Policy Analyst plays a crucial role in producing effective written communication for an IT Division within a federal government agency. This position involves collaborating with subject matter experts and internal stakeholders to analyze, recommend, author, and deliver high-quality documentation, including policies, procedures, and standard operating procedures (SOPs). The analyst will ensure compliance with regulatory frameworks and organizational standards while driving efficiency and standardization within IT operations.

Responsibilities

• Develop, draft, and maintain IT-related policies to ensure compliance with regulatory frameworks and organizational standards.
• Create strategies to educate the workforce on proposed and ongoing efforts to drive efficiency and standardize IT concepts.
• Develop and update communication outreach SOPs, policy directives, and related processes and procedures.
• Analyze business processes to determine documentation requirements.
• Gather information through research, SME interviews, and review of existing documentation.
• Write various types of documentation, including policies and operational procedures.
• Manage regular reviews with SMEs to maintain accuracy and completeness of documents.
• Create documents that comply with federal government standards on language, writing style, structure, and format.

Requirements

• Strong knowledge of creating and deriving policies in a start-up environment.
• Strong interviewing and listening skills.
• Excellent organizational, written, and verbal communication skills.
• Excellent interpersonal skills to foster harmonious relationships.