Data Search Network - Dallas, TX

posted 3 months ago

Full-time - Mid Level
Dallas, TX
Performing Arts, Spectator Sports, and Related Industries

About the position

The IT Pre-Sales Engineer/Network position at DSN is a dynamic role that combines technical expertise with customer engagement. This position is focused on pre-sales activities, where the engineer will leverage their knowledge in networking, network security, and various operating systems to support the sales team in securing new business. The ideal candidate will have a strong background in Cisco technologies and a proven track record in network engineering, which will be essential in addressing client needs and providing tailored solutions. The role requires a heavy emphasis on account management, necessitating the ability to build and maintain strong relationships with clients. Excellent presentation skills are crucial, as the engineer will be responsible for demonstrating products and solutions to potential customers, articulating the value proposition effectively. In addition to technical skills, the position demands a customer-focused mindset, as the engineer will work closely with clients to understand their requirements and challenges. This role is not just about technical knowledge; it also involves a significant amount of interaction with clients, requiring the ability to communicate complex technical concepts in an understandable manner. The engineer will collaborate with the sales team to develop strategies that align with client objectives, ensuring that the solutions proposed meet their needs. The successful candidate will thrive in a fast-paced environment and be adaptable to the evolving demands of the IT marketplace.

Responsibilities

  • Engage with clients to understand their networking and security needs.
  • Provide technical support during the pre-sales process.
  • Demonstrate Cisco networking solutions to potential customers.
  • Develop and maintain strong relationships with clients.
  • Collaborate with the sales team to create tailored solutions for clients.
  • Prepare and deliver presentations on technical solutions and products.
  • Assist in the development of proposals and technical documentation.

Requirements

  • Proven technical skills in network engineering and customer service.
  • Strong knowledge of Cisco networking technologies.
  • Experience with network security protocols and practices.
  • Familiarity with TCP/IP and operating systems such as Linux and Windows.
  • Excellent presentation and communication skills.
  • Ability to manage accounts and build client relationships.

Nice-to-haves

  • Experience in account management within the IT sector.
  • Familiarity with AI tools for enhancing job descriptions and technical presentations.

Benefits

  • Base salary plus bonus incentives.
  • Excellent benefits package including health insurance and retirement plans.
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