IT Product Analyst

$93,800 - $107,000/Yr

Flexential - Collegeville, PA

Full-time - Mid Level

Collegeville, PA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The IT Product Analyst role at Flexential involves supporting product management initiatives and leading project management activities. The position requires a blend of analytical and project management skills to recommend and implement pricing strategies for CDP products, report on product performance trends, and ensure successful delivery of products and services through collaboration with cross-functional teams.

Responsibilities

• Cross functional collaboration with Finance and Operations to gain in-depth knowledge of product performance and develop actionable plans to improve P&L, KPIs and optimize portfolio performance.
• Proactively identify and analyze performance trends and opportunities to develop and provide recommendations for improvement and strategies.
• Support the development of product-oriented business cases.
• Analyze and conduct business reviews regularly for ad-hoc, strategic, and/or executive reviews.
• Conduct market research - competitive and win/loss.
• Understand and contribute to product cost model assumptions.
• Support both standard non-standard pricing analytics and recommendations.
• Ensure portfolio capabilities market requirements as defined by competitive analysis, third party analysis, and your own expertise.
• Lead and coordinate cross-functional project teams to execute product development, launch, and enhancement initiatives.
• Develop project plans, timelines, and resource allocations to ensure timely and successful delivery of project milestones and deliverables.
• Track project progress, monitor risks and issues, and proactively identify and address potential roadblocks to ensure project success.
• Communicate project status, updates, and risks to stakeholders through regular meetings, reports, and presentations.
• Collaborate closely with internal stakeholders, including product managers, engineers, software developers, marketers, and sales teams, to align product development efforts with business objectives.
• Facilitate stakeholder meetings and workshops to gather input to drive consensus on project priorities and decisions.
• Act as a liaison between cross-functional teams to ensure clear communication, alignment of goals, and resolution of conflicts or dependencies.
• Identify opportunities for process improvement, optimization, and efficiency gains in product management and project management practices.
• Implement best practices, tools, and methodologies to enhance product development processes, project execution, and team collaboration.

Requirements

• Bachelor's degree in business, economics, computer science, engineering, or equivalent experience.
• 5+ years of experience in data analytics, financial models, product management, project management, or a related role, preferably in the Cloud, Data Protection or Managed IT Services space.
• Project Management certifications (e.g., PMP, Agile/Scrum) desired but not required.
• Expert Excel proficiency with XLOOKUP, SUMIFS, Pivot Tables, data cleaning, and visualization tools.
• Experience with Qlik and Tableau desired but not required.
• Excellent verbal communication, presentation skills, and writing proficiency.
• Strong analytical skills with the ability to gather and analyze market data, customer feedback, and product metrics to inform product decisions and strategies.
• Excellent project management skills, including project planning, execution, risk management, and stakeholder communication.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and build strong relationships at all levels of the organization.

Nice-to-haves

• Experience with Qlik and Tableau desired but not required.
• Project Management certifications (e.g., PMP, Agile/Scrum) desired but not required.

Benefits

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program