Educational Travel

posted 2 months ago

Full-time - Mid Level
Remote
Educational Services

About the position

The IT Product Designer role at Road Scholar is a pivotal position that serves as a liaison among various departmental stakeholders to design product concepts that effectively balance vision, craft, speed, and business potential. This role requires a strong ability to untangle vague conceptual problems and determine the necessary business capabilities. The IT Product Designer will lead stakeholders to consensus, defining the problems at hand and architecting appropriate solutions. This involves translating disorganized information into a structured format that can drive relevant and practical solutions, ensuring that the implementation of the optimal solution meets the needs of the business. The position demands excellent problem-solving skills and logical thinking, as well as the ability to work within a remote-first environment. In this role, you will lead meetings, facilitate probing discussions, and perform investigative work to clarify conceptual problems and determine business capabilities. Collaboration is key, as you will work closely with business stakeholders and the information technology team to propose possible solutions and determine the best course of action. Your sharp intuition will be essential in presenting recommendations and solutions clearly and concisely, focusing on key points to effectively convey the intended message or purpose. You will also partner with leaders in other areas to ensure that proposed solutions align with the organization's information, technology, infrastructure, business, and security architectures. The IT Product Designer will create clear, intuitive, and visually appealing human interfaces, always considering the business needs and the practicality of designs. This role requires a balance between aesthetic UI design and the underlying business implications. You will serve as a resource throughout each phase of the development life cycle, helping to clarify capabilities and solution design, testing, and acceptance specifications. Working within project deadlines and managing multiple competing priorities will be essential to consistently deliver high-quality work products. Additionally, you will assess the impact of new capabilities on an existing suite of complex applications and provide guidance to technical staff regarding desired functionality.

Responsibilities

  • Lead meetings and facilitate discussions to clarify conceptual problems and determine business capabilities.
  • Collaborate with business stakeholders and IT teams to propose solutions and determine the best course of action.
  • Present recommendations and solutions clearly and concisely, focusing on key points.
  • Partner with leaders in other areas to ensure proposed solutions align with business and technology architectures.
  • Create clear, intuitive, and visually appealing human interfaces that meet business needs.
  • Serve as a resource throughout the development life cycle to clarify capabilities and solution design.
  • Work within project deadlines and manage multiple competing priorities to deliver high-quality work products.
  • Assess the impact of new capabilities on existing applications and guide technical staff on desired functionality.

Requirements

  • BA/BS degree or equivalent experience.
  • 5+ years of experience in a business architect, product manager, or product designer role.
  • Experience with CRM/ERP technology stacks such as Salesforce or Microsoft Dynamics.
  • Excellent communication skills and ability to partner with business stakeholders.
  • Demonstrated ability to develop and deliver presentations to stakeholders and IT staff.
  • Ability to produce clear definitions and documentation of project scope and requirements.
  • Experience in managing relationships with IT teams and internal stakeholders.

Nice-to-haves

  • Experience in user experience (UX) design principles.
  • Familiarity with agile development methodologies.
  • Knowledge of cybersecurity best practices.

Benefits

  • Medical, Dental and Vision Insurance
  • 20 days PTO annually
  • Paid shutdown between Christmas and New Years
  • Ability to work remote
  • Paid Holidays (14)
  • Retirement Plan with a company match up to 5%
  • Identity Protection
  • Unlimited On-line Training through Linkedin Learning
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