IT Product Manager- ERP Systems

About the position

The IT Product Manager for ERP Systems at Athenahealth will play a pivotal role in driving the development and delivery of Operations technology solutions. This position involves creating and executing a comprehensive product strategy, managing the product roadmap, and collaborating with cross-functional teams to translate business requirements into actionable product features. The role requires strong negotiation and problem-solving skills, as well as the ability to use data to inform product decisions and align execution with organizational vision.

Responsibilities

• Determine capacity allocation and prioritization of customer jobs to solve within area of responsibility.
• Assist in the identification and prioritization of customer requirements and translate them into actionable epics and user stories.
• Conduct analyses and gather insights to inform backlog prioritization and make data-driven product roadmap decisions.
• Act as a liaison between the Product Management team and other departments, ensuring that product decisions align with organizational goals and objectives.
• Collaborate with the Product Management Director to identify business opportunities that can drive the success of our tools and services to improve the customer experience.
• Serve as Product Owner for scrum teams covering our more complex product areas.
• Help to remove obstacles to effective and efficient product delivery.
• Foster strong relationships with key stakeholders, including finance teams, IT teams, and end-users, to ensure their needs are met and their feedback is incorporated into product development and enhancement processes.
• Partner with Product Management leaders to be the voice of product decisions within the organization.
• Act as accountable party for the portfolio and product strategy of assigned product area via product roadmaps.
• Collaborate with key stakeholders to ensure your team develops expertise in market and competition for your services.

Requirements

• 2-5 years of relevant product management experience.
• 3+ years working with stakeholders in a business environment, working across cross-functional groups.
• Technical understanding of data pertaining to Enterprise Business Applications.
• Experience bringing products to market.
• Technical understanding (mobile, SaaS, data) - ability to gut check technical feasibility and timelines.
• Understanding of product management best practices, including agile development environments.
• Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities.
• Excellent verbal and written communication skills.

Nice-to-haves

• Experience with enterprise clients.
• Strong negotiation and problem-solving skills.
• Ability to anticipate future consequences and product trends accurately.

Benefits

• Commuter assistance
• Health insurance
• Tuition reimbursement
• Employee assistance program