IT Product Manager II

Robert Half - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

Administrative and Support Services

About the position

The IT Product Manager II role at Robert Half is a hybrid position focused on enhancing personalization features to improve user engagement and satisfaction. This execution-oriented role involves collaboration with cross-functional teams to drive continuous shopping experiences and customer re-engagement strategies, leveraging data-driven insights to optimize user journeys.

Responsibilities

• Collaborate with UX design, engineering, and delivery teams to enhance personalized shopping experiences, such as saved carts and next-best-action (NBA) functionalities.
• Execute product development plans focused on customer interest collection and re-engagement strategies.
• Utilize data-driven insights from tools like Adobe Analytics and Customer Journey Analytics (CJA) to inform product decisions and optimize features.
• Coordinate product delivery efforts in an Agile environment, ensuring alignment with business goals and timely execution.
• Clearly communicate feature requirements, ensuring that technical teams understand the product vision and objectives.

Requirements

• 4+ years of experience as a Product Manager, with experience in personalization and user engagement strategies.
• Strong critical thinking and problem-solving abilities.
• Excellent communication skills, capable of articulating complex ideas and product requirements.
• Proven experience collaborating with Agile teams, design, and UX teams.
• Data literacy with tools like Adobe Analytics and SQL (preferred).

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan