C4 Technical Services - Richfield, MN
posted 2 months ago
Full-time - Mid Level
Hybrid - Richfield, MN
Professional, Scientific, and Technical Services
About the position
As a Product Manager on the App Growth team, you will play a key role in shaping the future of retail by delivering innovative and human-centered customer experiences. This position involves driving product strategy and development from concept to launch, collaborating with internal teams, engaging in customer research, and executing data-driven prioritization. You will work closely with product managers, UX designers, and engineers to design, build, and launch initiatives that meet customer needs and business objectives.
Responsibilities
- Demonstrate empathy for customers and steer strategies to build customer trust.
- Lead teams to innovate and transform by embracing new ways of working.
- Analyze customer data to identify trends and opportunities to improve retention.
- Partner with cross-functional teams to identify and deliver experiences that improve customer retention.
- Design models, success metrics, and reporting to measure the performance of retention campaigns and overall program effectiveness.
- Create test plans to optimize campaign audience selection.
Requirements
- 4+ years of relevant Product Management experience (Dev, UX, Strategy, etc.).
- Bachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent combination of education and/or experience.
- 2+ years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, etc.
- Collaborative personality with excellent leadership, verbal and written communication skills.
- Ability to inspire, motivate, influence and manage cross-functional teams and stakeholders.
Nice-to-haves
- 8+ years of directly related experience.
- 4+ years of people management and team leadership experience.
- 3+ years of leadership and people management experience.
- Bachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing, Communications or related field.
Benefits
- Hybrid work environment with the possibility of working from home up to three days a week.
- Opportunities for career growth and development.
- Supportive company culture that values employees.
