IT Product Manager III - App Growth Team

C4 Technical Services - Richfield, MN

Full-time - Mid Level

Hybrid - Richfield, MN

Professional, Scientific, and Technical Services

About the position

As a Product Manager on the App Growth team, you will play a key role in shaping the future of retail by delivering innovative and human-centered customer experiences. This position involves driving product strategy and development from concept to launch, collaborating with internal teams, engaging in customer research, and executing data-driven prioritization. You will work closely with product managers, UX designers, and engineers to design, build, and launch initiatives that meet customer needs and business objectives.

Responsibilities

• Demonstrate empathy for customers and steer strategies to build customer trust.
• Lead teams to innovate and transform by embracing new ways of working.
• Analyze customer data to identify trends and opportunities to improve retention.
• Partner with cross-functional teams to identify and deliver experiences that improve customer retention.
• Design models, success metrics, and reporting to measure the performance of retention campaigns and overall program effectiveness.
• Create test plans to optimize campaign audience selection.

Requirements

• 4+ years of relevant Product Management experience (Dev, UX, Strategy, etc.).
• Bachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent combination of education and/or experience.
• 2+ years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, etc.
• Collaborative personality with excellent leadership, verbal and written communication skills.
• Ability to inspire, motivate, influence and manage cross-functional teams and stakeholders.

Nice-to-haves

• 8+ years of directly related experience.
• 4+ years of people management and team leadership experience.
• 3+ years of leadership and people management experience.
• Bachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing, Communications or related field.

Benefits

• Hybrid work environment with the possibility of working from home up to three days a week.
• Opportunities for career growth and development.
• Supportive company culture that values employees.