IT Product Manager

Benco Dental Supply Company • Pittston, PA

331d • Hybrid

About The Position

As an IT Product Manager at Benco, you will be responsible for driving the strategic planning and execution of multiple software initiatives, ensuring they align with business objectives and meet customer needs. This role demands a proactive project leader who can manage projects from conception through to launch, keeping stakeholders informed and engaged throughout. You will work closely with Sales Operations, Sales Management, Marketing, and other internal teams to deliver impactful, user-centered software solutions that drive revenue growth and elevate customer satisfaction. In this role, you will collaborate with development teams and Application Development Managers to prioritize and plan project tasks, as well as coordinate scrum activities to ensure smooth, agile project execution. Your responsibilities will include managing project timelines, aligning resources, implementing A/B testing strategies, and leveraging customer feedback to guide decisions. Additionally, you will play a pivotal role in promoting agile practices and project management excellence across the organization, ensuring best practices are followed and project objectives are consistently achieved.

Requirements

• Bachelor's Degree in Computer Information Systems or equivalent
• 1-3 years of professional experience

Nice To Haves

• Demonstrated leadership in a product owner role, with experience in scaling product teams and processes.
• Knowledge of software development best practices, marketing strategies, and customer engagement techniques.
• Strong analytical skills, with proficiency in using data analysis tools to guide decision-making and identify market opportunities.
• Outstanding communication and interpersonal skills, capable of inspiring and leading teams across functional boundaries.
• Able to establish credibility with clients, partners, and colleagues and to influence a diverse group of stakeholders.
• An entrepreneurial spirit and drive with the ability to succeed in a fast-paced environment.
• Exhibits strong presentation and meeting facilitation skills. Comfortable negotiating with and presenting to IT and business leaders.
• Knowledge of agile development methodologies and IT project management.

Responsibilities

• Collaborate with senior executives across Sales Operations, Sales Management, Marketing and other internal departments to deliver compelling, customer-centric solutions.
• Lead and mentor a team of product owners and cross-functional teams to ensure high-quality delivery and adherence to best practices in agile product management.
• Oversee the software development lifecycle from concept through deployment, focusing on maximizing business impact and customer satisfaction.
• Champion continuous improvement by integrating advanced A/B testing methodologies to enhance user interaction and drive revenue growth.
• Utilize analytics and user feedback to refine product features and prioritize the product backlog effectively, ensuring alignment with broader business objectives.
• Foster an agile development culture emphasizing iterative releases, MVPs, automated delivery processes, and effective change management to enhance customer adoption.
• Develop strategic partnerships with IT, Marketing, and external stakeholders to leverage technology trends and innovative solutions that enhance the user experience and business outcomes.
• Inspires their team while working hands-on in the team with a collaborative style.
• Translates broad strategy into actionable plans and next steps that can be implemented by individuals or small teams.

Benefits

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Flexible/At Home Working Options
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree