IT Product Manager

Tek Inspirations - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

Professional, Scientific, and Technical Services

About the position

The IT Product Manager will be responsible for managing and evolving the retail protection plan platform within the client's Subscriptions team. This role involves collaborating with cross-functional stakeholders to understand business needs and ensuring the quality of data transfer from the old system to the new. The Product Manager will drive product priorities, articulate goals, and create a roadmap to enhance data acquisition processes.

Responsibilities

• Work directly with business partners to understand their business problems and drive the Subscriptions protection platform priorities and delivery.
• Articulate goals and outcomes clearly.
• Create and drive a roadmap to maintain business continuity while improving data acquisition.
• Partner with individuals and influence without authority to meet objectives.
• Drive a culture of innovation and implement the Build, Measure, Learn cycle within the team.
• Meet with key stakeholders to gather customer feedback and respond to product suggestions.
• Define and track key performance indicators for the Protection Plans platform.
• Define and document product epics and stories, managing a prioritized backlog.
• Collaborate with the engineering team to ensure story content is understood and acceptance criteria are clear.
• Actively participate in squad ceremonies.
• Accountable for delivered outcomes and communicate effectively with stakeholders.

Requirements

• Bachelor's degree in business, computer science, or a related field.
• High level of comfort with technology and its development.
• Experience understanding data, data models, data queries, and familiarity with ETL processes.
• Minimum of 5 years experience in product management or a related field.
• Exceptional analytical and conceptual thinking skills.
• Experience with technical/platform products.
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Ruthlessly prioritize and focus on product features that can drive maximum impact with minimal resources.

Nice-to-haves

• CSPO certification