IT Product Manager

NAPA Auto Parts - Birmingham, AL

Full-time - Senior

Birmingham, AL

Motor Vehicle and Parts Dealers

About the position

The IT Product Manager at Motion Industries is responsible for leading and facilitating the delivery of modern IT product solutions across the organization. This role is pivotal in developing and managing a high-performing, collaboration-focused team that ensures a continuous flow of customer value to meet business objectives. The IT Product Manager will work closely with various internal business teams to deliver valuable products and services from ideation through to implementation. This position requires a strong understanding of market research, product vision, and strategy, as well as the ability to identify opportunities for utilizing technology to enhance business process efficiency. In this role, the IT Product Manager will manage team members in gathering customer requirements and analyzing market research to synthesize relevant information that contributes to the overall product vision. The individual will lead and influence the delivery of innovative product solutions, ensuring that the product management team, which includes product owners and business analysts, is empowered and well-defined in their roles and career paths. Performance reviews for direct reports will be conducted, and appropriate training will be provided to maintain their knowledge, skills, and abilities. The IT Product Manager will also be responsible for conducting research to determine whether to build or buy products, identifying third-party solutions, and collaborating with vendor partners to develop best-in-breed solutions that increase speed to market. The role involves developing and implementing processes and standards that ensure initiatives provide expected value using agile best practices. The IT Product Manager will plan and communicate new product capabilities and process improvements through product roadmaps, epics, features, enablers, and user stories, utilizing SAFe agile techniques such as Lean User Experience (UX) and Journey Mapping to evolve product strategy and roadmaps. Additionally, the individual will monitor business key performance indicators (KPIs) to measure the effectiveness of product enhancements and provide monthly status updates on all major initiatives on the product roadmap.

Responsibilities

• Manage team members in gathering customer requirements.
• Analyze market research and synthesize relevant information that contributes to product vision and strategy.
• Lead and influence the delivery of innovative product solutions.
• Collaborate with internal business teams to deliver valuable products and services from ideation to implementation.
• Identify opportunities to utilize technology to enable business process efficiency.
• Develop and empower a high-performing, agile product management team that includes product owners and business analysts.
• Complete performance reviews for direct reports and provide appropriate training.
• Set priorities, assist with workload planning, and communicate relevant business information with staff.
• Conduct research for build versus buy, identify third-party products, and utilize vendor partners to develop best-in-breed solutions.
• Develop and implement processes and standards that ensure initiatives provide expected value using agile best practices.
• Plan and communicate new product capabilities and process improvements through product roadmaps, epics, features, enablers, and user stories.
• Utilize SAFe agile techniques such as Lean User Experience (UX) and Journey Mapping to evolve product strategy and roadmaps.
• Define areas that require more research and delegate responsibilities to direct reports.
• Become a subject matter expert within Motion and the associated domain.
• Work with other product managers throughout the organization to develop integrated solutions.
• Synchronize frequently with agile development teams to provide business context, continuous exploration, and system demos.
• Monitor business key performance indicators (KPIs) and measure effectiveness of product enhancements.
• Provide status on a monthly basis for all major initiatives on product roadmap.

Requirements

• Bachelor's degree in a relevant field.
• 5 to 8 years of related experience in product management or a similar role.
• 2 to 4 years of managerial/leadership experience.
• Solid knowledge of market and business environment.
• Knowledge of agile methodologies, practices, and tools.
• Experience with Agile product management frameworks and tools such as SAFe, Aha!, and Azure Dev Ops preferred.
• Experience in defining and building product vision and roadmaps.
• Experience managing product delivery and process redesign across multiple work streams.
• Effective communication skills at all levels of the organization.
• Strong time management skills.

Nice-to-haves

• Knowledge of Distribution, Industrial equipment maintenance, repair to order, engineer to order, and production/manufacturing capabilities preferred.
• Creative and design thinking to develop innovative solutions.
• Persistent leader to accomplish difficult goals.
• Composed under pressure.

Benefits

• Paid holidays
• Health insurance
• 401(k)
• Tuition reimbursement