Ohio University - Athens, OH
posted about 2 months ago
The IT Product Manager leads innovation as well as design and delivery of continuous improvements to an assigned portfolio of products, services, business capabilities, and experiences within OHIO University's Office of Information Technology (OIT). With lifecycle responsibility from planning to execution, the Product Manager collaborates with key stakeholders to develop product vision, roadmaps, resourcing, and budgets, using agile product management practices and dynamic leadership of cross-functional teams to maximize value for OHIO University. This is a high impact, visible, and strategic role that directly supports Ohio University strategic initiatives. In this role, the IT Product Manager will identify trends and strategic market shifts 2-5 years out, working closely with stakeholders and senior University leaders to set objectives and priorities. The manager will lead and facilitate product portfolio focused communities and committees as part of IT and Product Governance, and will be responsible for leading cross-functional teams to plan and execute strategic and transformative technology initiatives. The position requires the creation, maintenance, and communication of product roadmaps, as well as the promotion and marketing of products and services appropriately. The IT Product Manager will also ensure service levels are maintained to service level agreements, monitor service levels, and report service performance metrics. They will communicate service information with stakeholders, identify opportunities for service improvements, and manage internal and external expenditures for the services to established budgets. Additionally, the manager will forecast future expenditures for service/product operation, including investments or divestments, and translate service priorities for run, grow, and transform activities to resource managers, ensuring prioritized work is being completed at the expected pace and quality. Financial management is a key responsibility, including creating and managing budgets for the assigned portfolio, monthly variance reporting, and investment/divestment proposals. The IT Product Manager will actively contribute to the continuous improvement of IT product and service management, project management, and resource management processes and practices, while also performing other duties as assigned.