CNA Financial - Chicago, IL
posted 2 days ago
About the position
The Product Owner serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team. The Product Owner has the ability to analyze complex cross functional business processes and define integrated user stories using industry standard techniques and is able to apply modified approaches and techniques to meet different circumstances. In partnership with their Scrum Master, the Product Owner will monitor metrics and suggest new ways of increasing quality and verify the business value delivered by the team. The Product Owner will directly work with one to two Agile teams dependent upon initiative complexity. The Product Owner may be working on a Scaled Agile Release Train as part of the Product Management team, or they may work on independent Agile teams and have Feature as well as story ownership.
Responsibilities
- Supports one to two Agile Scrum teams on initiatives of medium to large complexity
- Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities.
- A thought leader in Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions.
- Facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements.
- Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of stories with Customers and business users.
- Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops.
- Inspire and motivate a team where the members constructively challenge each other, have a sense of ownership, and advocate for the right long-term decision making.
- May collaborate with Product Managers and other Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of overall program priorities.
Requirements
- Minimum of three years' experience as a Product Owner or similar role, with three years' experience within the Commercial or Personal insurance industry
- Knowledge of policy administration systems and policy lifecycle processes
- Proven experience in rating and issuance of policies preferred
- Multiline P&C experience preferred, strong knowledge in large and small Property
- Bachelor's degree or equivalent work experience
- Typically a minimum of three years as a Sr Business Analyst, Product Owner or equivalent role implementing technology enhancements to policy administration or underwriting systems.
- Experience with insurance products
- Successful track record with Agile methodologies
Nice-to-haves
- Applicable certifications preferred (e.g. SAFe PO/PM, CSPO or PSPO)
Benefits
- Comprehensive and competitive benefits package
- Support for physical, financial, emotional and social wellbeing goals
