IT Program Director (REMOTE)

Hanover Insurance Group - Worcester, MA

Full-time - Senior

Remote - Worcester, MA

Insurance Carriers and Related Activities

About the position

The IT Program Director at The Hanover Insurance Group is responsible for leading and managing a strategic portfolio of technology projects. This full-time, remote position involves planning, executing, and overseeing projects of varying complexity while driving Agile methodologies within the organization. The Program Director will work closely with project teams, manage risks, and ensure alignment with business strategies and goals.

Responsibilities

• Lead strategic and program planning, estimating, scheduling, tracking, risk management, portfolio finances, reporting, and stakeholder communication.
• Resolve interdependencies within the portfolio and across the Enterprise.
• Directly manage a team of Project Managers and Business Analysts.
• Continuously monitor project status and manage project resources, finances, and scope.
• Contribute to and may lead program governance and steering committees.
• Develop strong partnerships within IT and the Business.
• Demonstrate an advanced understanding of Business Strategies, Products, and Organizations to ensure clarity of the business drivers and outcomes.
• Excel at design and formation of effective teams.
• May own or participate in selecting and developing strategic partnerships with vendors including contract negotiations, monitoring execution, and evaluating outcomes.

Requirements

• Minimum of 8 years of IT Project and Program Management experience.
• 2+ years leading a team of Project Managers and Business Analysts.
• Experience delivering projects using the Agile methodology.
• Bachelor's degree in a related field, specialized training, or equivalent work experience.
• Must be eligible to work in the US without requiring sponsorship now or in the future.

Nice-to-haves

• Prior Property and Casualty experience.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)