IT Program Manager

Genesis10 - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Professional, Scientific, and Technical Services

About the position

The IT Program Manager is responsible for planning, coordinating, and delivering defined deliverables in the financial industry. This role requires engagement from multiple teams and focuses on ensuring that execution meets client expectations in terms of functionality, quality, timeline, and cost. The Program Manager will facilitate communication and collaboration across organizations, manage risks, and provide end-to-end visibility into the health of deliverables.

Responsibilities

• Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program
• Communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables
• Ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost
• Facilitate sync points across multiple organizations to enable delivery
• Coordinates and facilitates routines to support delivery - e.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Facilitates dependency management/risk management/impediment removal for the defined deliverables
• Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule
• Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders
• Ensures deliverables comply with Enterprise Change Management standards
• Supports resource planning for delivery/execution

Requirements

• 5-7 years previous experience managing technology projects using SDLC methodologies (Agile and/or Waterfall)
• Strong organizational and planning skills
• Strong leadership skills to lead project team to deliver the technology solution with quality, on-time, and within budget
• Strong communication skills to effectively and clearly communicate project status, issues, risks at all levels including key stakeholders and executives
• Ability to identify, communicate, and drive critical path activities, dependencies, timelines, and resources
• Previous experience managing project budget and financials to execute appropriate due diligence and financial management routines to deliver against financial commitments
• Ability to drive Enterprise Project Standards for planning, executing, and controls and meeting project audit requirements
• Risk management and ability to identify potential risks and escalate as needed, remove roadblocks to ensure progress
• Ability to identify all impacted teams, applications, and engage as needed for design, development, testing through to deployment(s)
• Ability to partner with testing teams to ensure testing timelines and deliverables are met
• Ability to identify deployment readiness plans and documentation and ensure deployment timelines and event are coordinated with broader planned release activities and externally impacted application teams
• Proactive in driving team to achieve commitments and results
• Agile tools (Jira)
• Complex problem solving

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available