IT Project Coordinator

$55,000 - $65,000/Yr

Nfinity Global - Milpitas, CA

Full-time - Entry Level

Milpitas, CA

About the position

The IT Project Coordinator at Nfinity Global Inc. is responsible for administering and organizing various projects, ensuring they are completed on time, within budget, and meet high-quality standards. This role involves close collaboration with the Project Manager to prepare comprehensive action plans, manage schedules, and handle administrative duties related to project documentation and financial queries. The ideal candidate will possess strong time management and communication skills to effectively work with clients and internal teams.

Responsibilities

• Administer and organize all types of projects, from simple activities to complex plans.
• Work closely with the Project Manager to prepare comprehensive action plans, including resources, timeframes, and budgets for projects.
• Perform various coordinating tasks, including schedule and risk management.
• Maintain project documentation and handle financial queries.
• Collaborate with clients and internal teams to deliver results on deadlines.

Requirements

• 1-3 years of experience working in a program/product management and/or consulting capacity.
• Basic PM skills (task planning, coordination, issues management, etc.).
• Subject Matter Expertise and background in building out support help sites.
• 1-3 years of working knowledge and experience with tools like Jira and Confluence.
• Great understanding of customer and stakeholder support processes including workflow, support segmentation, and optimization tactics and strategies.
• Extremely tech-savvy with a knack for learning and understanding complex relationships between systems, processes, and stakeholders.
• Track record of successfully collaborating and leading cross-functional teams in a fast-paced environment.
• Experience in data collection and evaluation to drive content performance.
• Excellent understanding of knowledge management to promote and encourage a sharing and learning culture.
• Excellent communication, collaboration, writing, and presentation skills.
• Excellent organizational and time management skills, with experience in project management software.

Nice-to-haves

• Experience with JIRA, Salesforce Service Cloud, Google Drive, or Confluence is a plus.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching