IT Project Coordinator

$50,000 - $65,000/Yr

Bios Technologies - Metairie, LA

Full-time - Entry Level

Metairie, LA

About the position

The Professional Services Coordinator at BIOS Technologies plays a crucial role in delivering high-quality IT project support and onboarding for new clients. This position is integral to the company's mission of providing innovative technology solutions with consistent execution. The coordinator ensures seamless project execution by facilitating communication across teams, coordinating resources, and supporting project management activities from start to finish.

Responsibilities

• Provide daily support and coordination for the Professional Services division, ensuring projects meet or exceed objectives and company values.
• Work closely with the Team Lead and other departments to complete projects on time, within scope, and on budget.
• Serve as the central point of contact among project resources, technical teams, and clients for effective communication.
• Maintain up-to-date project resource calendars and coordinate with the Team Lead and vCIOs on resource allocation and scheduling.
• Ensure team members have the necessary tools and resources to fulfill their roles.
• Work with the vCIO to provide quotes to clients and facilitate transitions from quote approval to project delivery.
• Oversee quoting software, manage hardware and software purchases, and organize fulfillment for client projects.
• Maintain accurate project documentation and assist with internal and external reports.
• Support quality control processes and suggest improvements.
• Assist in identifying potential risks and implementing risk mitigation strategies.
• Engage in team meetings and maintain flexibility to support other departments as needed.
• Commit to personal and professional growth and contribute to team development.

Requirements

• Associate's or Bachelor's degree in a related discipline.
• 5-10 years of relevant technical support or project coordination experience, or an equivalent combination of education and experience.
• Proficiency in IT support concepts, especially within Windows environments.
• Exceptional organizational skills to prioritize tasks and manage competing priorities.
• Strong written and verbal communication skills.

Nice-to-haves

• Relevant certifications preferred but not required.
• Familiarity with project management principles and methodologies.

Benefits

• Competitive salary range of $50,000 - $65,000 per year.